The Government of Canada has announced the following temporary border measures in response to the Ebola disease outbreak in the Democratic Republic of the Congo:
- The suspension of immigration documents for residents of countries that have a high or very high risk of outbreak of Ebola disease for the next 90 days beginning May 27, 23:59 EDT. At this time, this measure applies to residents of the Democratic Republic of the Congo, Uganda, and South Sudan.
- Temporarily pausing decisions on immigration applications for residents from these countries.
- Quarantine measures effective May 30, at 23:59pm until August 29, 2026 for all travellers, including Canadian citizens, permanent residents, foreign nationals, and persons registered under the Indian Act who have been in these areas within the previous 21 days and do not have symptoms.
Immigration Canada is urging all travellers to check the latest information before travelling at travel.gc.ca.
What does this mean?
Residents of the Democratic Republic of the Congo, Uganda or South Sudan with a previously approved temporary resident visa, electronic travel authorization (eTA) or permanent resident visa will not be allowed to travel to Canada while their immigration document is suspended.
Residents of the above mentioned countries who have a pending immigration application to Canada will have the decision on their applications temporarily paused.
Those who are already in Canada are not impacted by these measures and may continue to stay here for their authorized period of stay.
Any traveller who has been to the affected countries within the previous 21 days and does not have symptoms will have to quarantine for 21 days while quarantine measures are in effect. See Ebola disease: Travel health advice for more information.
What does this mean for you?
If you are a student at McGill from the Democratic Republic of the Congo, Uganda or South Sudan and you are currently residing in Canada, these measures should not affect your immigration status in Canada. Your immigration documents should remain valid. Additionally, if you are in the process of extending your immigration documents in Canada, your application should continue to process.
Because the situation is evolving and subject to change at any time, we recommend that while these measures are in effect, students from the Democratic Republic of the Congo, Uganda or South Sudan:
- Remain in Canada
- Avoid travel to any of these countries
If one of the following scenarios applies to you, please contact our office for advice:
- You have plans to travel outside of Canada within the next 90 days or
- You are currently outside of Canada (whether in your home country or elsewhere).
- Applying to extend your study permit without your CAQ should only be done in exceptional circumstances. Students should apply for their new CAQ at least three months prior to the expiration of their study permit to ensure it is issued with ample time to submit their study permit extension application. That said, should you find yourself in a situation that requires you to apply to extend your study permit without yet having your CAQ, please read the below information carefully.
- IMPORTANT: If you submit an application to extend your stay in Canada as a student without a valid CAQ, your application may be refused or rejected as incomplete*, as having a valid CAQ is a required document when applying for your study permit. The decision to keep your application open until you have submitted your CAQ will be at the discretion of the Immigration Agent processing your file. For this reason, we suggest that you wait as close to the expiry date of your study permit (i.e. 2-3 days before your study permit expires) to submit your application with proof of your CAQ.
- *If your application is rejected as incomplete, it is as if the application was never submitted and you would not have maintained status after your study permit expires.
- The deadline to submit an application to extend your study permit is 11:59pm Coordinated Universal Time (or UTC) on the last day of your study permit’s validity. For example, if your study permit is valid until August 31, 2025, you would have until 11:59pm (UTC) on August 31, 2025 to submit your study permit extension.
- You must submit an application to extend your study permit using the IRCC secure account before your current study permit expires to maintain your status in Canada as a student. If you do not apply to extend your study permit from inside Canada before it expires, you will lose your status as a student and cannot study until you obtain a new study permit.
- NOTE: If you lose your status as a student, you have 90 days from the day your study permit expired (or was refused, if applicable) to apply to restore your status as a student. Please see our Maintained Status vs Out Of Status information page for more details.
- The following are the instructions you should follow in order to apply to extend your study permit if you have not yet obtained your CAQ, and which documents to include in lieu of your CAQ with your online application.
Instructions:
- In the field requesting your new CAQ, upload a Cover Letter explaining when you applied for your CAQ, why you are applying without your CAQ and request that the Immigration Officer holds off on processing your study permit application until you have uploaded your new CAQ via the IRCC web form.
- Your Cover Letter (Sample draft):
To whom it may concern,
I am a returning student at McGill University pursuing a degree in [PROGRAM]. As you can see from my attached documents, I applied for my new Certificat d’acceptation du Québec (CAQ) on [DATE] and it is currently being processed.
OPTIONAL: Include reasons why you have not yet obtained your CAQ.
Because I would like to ensure that I obtain maintained status, I am applying for a Study Permit without my new CAQ approval letter. As soon as I receive my CAQ approval letter, I will upload it via the IRCC Web Form. I am requesting that you allow my file to remain open until I submit my CAQ.
If you need to contact me, you can reach me at [YOUR EMAIL ADDRESS] and/or [YOUR PHONE NUMBER].
- You also need to include a screenshot of your online application summary for a new CAQ that shows all of the relevant dates for your application including the date you applied, the date you paid and any other milestones such as the dates your documents were received by Immigration Quebec; and
- CAQ - Document checklist; and
- CAQ – Application Summary and Arrima Account Summary; and
- Proof of payment for your new CAQ; and (if applicable);
- If you have received an Intention to Refuse letter, you can include this as well.
- All the above documents can be merged into one PDF and uploaded in the field for your CAQ.
- Once you submit your study permit application, it will be pending until an officer opens the application.
What to do once your CAQ has been approved
As soon as your new CAQ has been approved, you must send your CAQ Approval Letter to Immigration Canada so that they may add it to your pending study permit application via the IRCC Web Form. You should not wait for Immigration Canada to request your CAQ as they do not always do so.
- If Immigration Canada sends a Request Letter asking for your new CAQ and you still do not have it, follow the instructions in that letter to request an extension to the deadline to provide your new CAQ.
- If Immigration Canada sends a Request Letter asking for your new CAQ and you have already submitted it via the IRCC Web Form, follow the instructions in the letter and submit your new CAQ again.
If your study permit application is refused, please book an appointment with an ISS advisor as soon as possible.