ISS is now located in Brown Bldg., Suite 4100.

ISS is open Mondays to Fridays, 10am - 4pm both in-person and virtually.

Accompanying Family Members

If you have accompanying family members (also called accompanying dependants) and you have questions about how to renew your immigration documents, we recommend that you contact us via the myISS Request Form.

Overview

  1. Accompanying family members can include:
    1. Spouse or common-law partner
    2. Dependent child
  2. Ideally, when you apply to extend your Study Permit, you should include your family members in your Study Permit Extension application.
  3. In general, this is the simplest way for your family members to renew their Open Work Permit, Study Permit, and/or Visitor Records.
  4. Once you have obtained your new Study Permit, Open Work Permit and/or Visitor Record, you and your family members can apply for your Temporary Resident Visas (TRVs) - if you from a TRV required country.
  5. Your family members documents should be extended for the same duration as your study permit. 
  6. For help renewing your Study Permit, see our Study Permit Renewal Application Guide

Tips for Including your Accompanying Dependants permit extensions with your Study Permit extension:

  1. When completing the online questionnaire for your study permit extension, when asked:
    Q: Do you want to submit an application for a family member?
    A: Yes
  2. Complete, validate, save, and upload all forms and other required documents.
  3. You must submit and pay the fees in order for your application to be processed.

Tips for your Applying for your Accompanying Dependants TRV renewals in Canada (if they are from a TRV required country):

  1. For help renewing your TRV, see our TRV Renewal Application Guide 
  2. Your spouse/common-law partner will have to create their own online account with Immigration Canada in order to apply for their TRV online.
  3. Midway through the online questionnaire:
    1. You will be given an option to apply for your “Temporary Resident Visa” or a “Study Permit”. Select the “Temporary Resident Visa” option.
    2. Your spouse/common-law partner should select the “Temporary Resident Visa” option and not the “Open Work Permit option”.
  4. If your spouse/common-law partner has visitor status and/or you have a child in Canada who is here as your accompanying dependent, these family members cannot apply online for new TRVs. We recommend that you apply to extend your own TRV and your family members’ TRVs together in one paper application to the Case Processing Centre in Ottawa.

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