ISS is available virtually and in-person Mondays-Fridays during business hours.
Exceptionally, our phonelines will be open from from 10:00am -2:00pm, Friday, May 2nd.
You must obtain all of the immigration documents listed in the table below BEFORE making travel plans and starting your program of studies. All international students are responsible for maintaining valid immigration documents and legal status throughout the duration of their program of studies.
See the Pre-Arrival Immigration Webinar Recording for more information.
| Document | 1-term Exchange Student (Less than 6 months) | 2-term Exchange Student | Degree Student (Undergraduate & Graduate) |
|---|---|---|---|
|
Valid Passport* |
Yes | Yes |
Yes |
| Certificate of Acceptance of Quebec (CAQ) | No | Yes | Yes |
| Study Permit | No | Yes | Yes |
| Temporary Resident Visa (TRV) or Electronic Travel Authorization (eTA)* | *If applicable. These documents correspond to the nationality of the student. Check the Government of Canada website to find out if you need one to enter Canada. * ONLY U.S. Citizens and permanent residents are exempt from needing an eTA or a TRV | ||
| Immigration Glossary | We suggest that you familiarize yourself with Canadian Immigration terms. | ||
* For more information, please visit our Certificate of Acceptance of Quebec (CAQ) Application Guide.
** For more information, please visit our Study Permit Application Guide.
*** For more information, please visit our Temporary Resident Visa (TRV) or Electronic Travel Authorization (ETA) websites.