ISS is now located in Brown Bldg., Suite 4100.
ISS is open Mondays to Fridays, 10am - 4pm both in-person and virtually.
How can ISS help you?
- ISS offers a host of services to international undergraduate and graduate degree students, exchange/visiting students, and other students who opt in to pay McGill Student Services fees.
- We strive to create a welcoming and respectful environment for everyone. Whether interacting in person, on the phone, or online, we ask that all communications remain courteous and considerate.
- If a situation becomes challenging and cannot be resolved respectfully, we may need to ask individuals to leave or end phone conversations to ensure the well-being of our community.
- We appreciate your understanding and cooperation.
What we can do:
- Provide support, advice and resources on applying for temporary immigration documents and maintaining student immigration status.
- Advise on temporary immigration documents related to a student’s studies such as the CAQ, Study Permit, Co-op Work Permit, Temporary Resident Visa (TRV), Spousal Open Work Permit and Post-Graduation Work Permit (PGWP).
- Administer and provide support with International Health Insurance
What we cannot do:
- Advise on Permanent residency.
- Advise on Work permits besides the PGWP, Co-op work permit and Open Spousal Work permit.
- Advise post-doctorial candidates (please contact Academic Personnel Office for immigration advice).
- Advise on non-Canadian immigration matters.
- Complete and/or submit immigration applications on behalf of students.
- Expedite immigration applications.