ISS is now located in Brown Bldg., Suite 4100.
ISS is open Mondays to Fridays, 10am - 4pm both in-person and virtually.
Immigration
Inquiries
- Current or prospective McGill students, parents, McGill staff, and others may contact our office in writing by filling out:
- You will receive a response by email from an ISS staff member.
- If you do not have a McGill email address, or do not currently have access to it, please make sure to indicate an alternate email address when you fill out the webform.
- Please make sure to be as detailed as possible about your situation, your questions and attach any pertinent supporting documents, so that our immigration advisors can best assist you.
- Please refrain from submitting a webform containing minimal information or requesting an appointment without specifying your inquiry.
- Your inquiry will be triaged and assessed for urgency. If we determine that your inquiry is urgent, we will do our best to respond as soon as possible.
- We are currently experiencing longer than normal response times.
International Health Insurance (IHI) Inquiries
- If you have any International Health Insurance questions, please open a ticket through the:
- Current or prospective McGill students, parents, McGill staff, and others can contact International Student Services about questions on health insurance benefits and claim reimbursements by submitting a ticket.
- McGill Students and Staff: please use your McGill credentials to sign-in.
- Non-McGill users: Please send your inquiry to international.health [at] mcgill.ca.
- Please make sure to be as detailed as possible about your situation, your questions and attach any pertinent supporting documents, so that our team can best assist you.
- Once your ticket has been responded to, the ticket will be closed by our team, and you will be notified via e-mail.
- If you have additional questions regarding the same inquiry, you may re-open the same ticket.
- If you have questions unrelated to your previous ticket, please submit a new one.