Please do not send duplicate RFIs – this will slow down our processing. 
Please do not call requesting an update on your RFI.  

Call: 514-398-4349 

Phones: open Monday to Friday, 10:00AM to 3:00PM (EST) 

Please have your McGill ID ready when you call.  

Visit: Brown Student Services Building 
3600 McTavish Street, Suite 4100 (4th floor) 
Montreal, Quebec 
H3A 0G3 

Office hours: Monday to Friday, 10:00AM to 4:00PM (EST) 

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The International Student Services’ frontline staff can provide you with resources on how to get answers to your questions. The frontline staff cannot provide any advice on immigration matters over the phone or in person.  

If you are a family member or other third party reaching out to our office on behalf of a McGill student, we must have the student’s consent in order to respond to your inquiry. The student must complete and sign a Consent to Release of Personal Information to Third Parties form. Please upload the signed form in your Request for Information along with your inquiry by selecting Add Item.