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Prof. Maxime Cohen to develop AI systems in healthcare

Congratulations to Professor Maxime Cohen, Desautels’ Scale AI Chair in Data Science for Retail, on his recent appointment as ELNA Medical’s inaugural Chief Artificial Intelligence Officer. In his new role, Cohen will leverage AI methodologies to improve health access and outcomes at primary and specialty care clinics across Canada.

Published: 24 Feb 2022

The unique magic of luxury

What makes luxury? Is champagne’s charm found in its effervescent lightness, or the ceremony of its uncorking? It can be both. Consumers will pay a premium for all kinds of reasons, and luxury goods acquire their reputations through their rarity, provenance, or workmanship. But luxury is also in the eye of the beholder, according to Charles de Brabant, the Executive Director of the Bensadoun School of Retail Management.

Published: 21 Feb 2022

Bensadoun MMR is defined by experiential learning

The McGill Bensadoun Master of Management in Retailing (MMR) continues to reinvent retail education through offering experiential learning opportunities. By solving real problems in collaboration with industry partners during their internships, MMR students gain early career experience and establish meaningful connections with mentors even before they graduate.

Published: 11 Feb 2022

MMR Retail Leaders series features John Gerhardt

John Gerhardt, Creative Director at Moët Hennessy (LVMH), recently spoke with Master of Management in Retailing (MMR) students about brand identity, sustainability, creativity, and his career trajectory. For Gerhardt, creativity is a vital business skill that ensures differentiation, and he feels risk-taking is crucial to being successful.

Published: 4 Feb 2022

Desautels Masters Office earns certificate of sustainability

Four McGill offices, including the Desautels Faculty of Management Masters Office, have committed to advancing sustainability in concrete ways through the Sustainable Workplace Certification program. In the year ahead, the Masters Office will strive to reduce its ecological footprint with the goal of moving from bronze-level certification to gold and platinum.

Published: 4 Feb 2022

How far is too far for retail innovation?

Professor Saibal Ray, academic director of the Bensadoun School of Retail Management, is concerned that the ongoing rise in retail technologies like self-checkout kiosks and smartphone-based order facilities may backfire as some shoppers find these features inconvenient and frustrating.

Published: 21 Jan 2022

New trucker vaccine mandate adds to supply chain woes

As of January 15, truckers crossing from the U.S. to Canada must show proof of vaccination to enter the country. Canadian truckers are exempt from the federal mandate but must quarantine for 14 days upon their return. In a recent broadcast of “CBC News: The National,” Professor Saibal Ray, Academic Director of the Bensadoun School of Retail Management, says the mandate could result in significant supply shortages.

Published: 21 Jan 2022

Desautels professor named top retail influencer in 2022

Congratulations to Professor Maxime Cohen for making Rethink Retail’s list of Top Retail Influencers of 2022 in the academia category. Recognized for his groundbreaking leadership as co-director of McGill’s Retail Innovation Lab, Professor Cohen is making a name for himself at the forefront of retail transformation.

Published: 21 Jan 2022

Making investing more transparent

In a new paper, Professor Maxime Cohen and his colleagues push for IPOs to adopt “triggered disclosures” instead of one-size-fits-all disclosures about their operations. Although currently voluntary, mandatory triggered disclosures would maintain company privacy while setting a precedent for greater transparency with investors.

Published: 11 Jan 2022

Pushing back against fast fashion

The past five years have seen a rise in privately owned apparel resale companies, bucking previous trends toward fast fashion. Between ongoing clothing supply shortages and growing concern about sustainability, younger Millennials and Gen Zers are turning to curated vintage retailers to stock their wardrobes, explains Anwar White, Program Director of the Master of Management in Retailing.

Published: 11 Jan 2022

Retailers are hoping for better days ahead after Omicron

In recent weeks, the highly transmissible Omicron variant has dampened once-sunny retail forecasts for 2022. But according to Charles de Brabant, Executive Director of the Bensadoun School of Retail Management, Canadian retailers may experience a sizable increase in sales after emerging from the latest round of lockdowns.

Published: 11 Jan 2022

Shedding light on liquor shortages

Amid supply chain bottlenecks overseas, Canada is facing a significant shortage of imported liquor, leading provincial liquor authorities to encourage early, local shopping for holiday favourites. According to Professor Saibal Ray, Academic Director of the Bensadoun School of Retail Management, the ongoing scarcity of transportation resources is only making the shortage more acute.

Published: 19 Dec 2021

Transforming revenue into community impact

When COVID-19 hit Canada, Catherine Dagenais (EMBA’18) successfully maintained employee and consumer operations at SAQ, Quebec’s liquor commission. As the government retailer’s CEO since 2018, Dagenais spearheaded company efforts to implement strict sanitary protocols and develop contactless delivery solutions to meet consumer needs.

Published: 14 Dec 2021

Building sustainable brands

In an upcoming Retail Leaders Talk, Liza Amlani will speak with Master of Management in Retailing (MMR) students about her vision for helping retail brands build more equitable and sustainable strategies.

Published: 14 Dec 2021

Storytelling in luxury retail

Earlier this fall, Master of Management in Retailing (MMR) students had the chance to hear from Lanita Layton, a luxury retail and brand consultant with over two decades of retail experience. Throughout the pandemic, Layton stood at the forefront of helping companies reimagine their brand stories to sustain loyal relationships with existing customers and expand their reach to new audiences.

Published: 14 Dec 2021

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