McGill Alert / Alerte de McGill

Updated: Thu, 07/18/2024 - 18:12

Gradual reopening continues on downtown campus. See Campus Public Safety website for details.

La réouverture graduelle du campus du centre-ville se poursuit. Complément d'information : Direction de la protection et de la prévention.

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New Royalmount real estate development will bring greater luxury retail options to Montreal

Among the low-rise industrial buildings that line the northern end of Décarie Boulevard, a major new shopping centre is taking shape. The $7-billion Royalmount luxury retail and lifestyle centre is slated to open in summer 2024, after numerous construction delays.

Published: 13 Nov 2023

Two McGill Desautels units achieve silver sustainability certification

This Fall, McGill University awarded new Sustainable Workplace Certifications to nine units. Among them, two McGill Desautels units earned the silver-level distinction: The Bensadoun School of Retail Management (BSRM) and IT Customer Services Team.

Published: 10 Nov 2023

Canada's big grocery chains face pressure to cut prices as food costs rise

Food prices rose by 5.8 per cent in September, prompting the federal government to ask Canada’s five largest grocery chains to provide a plan for how they will stabilize prices, with staple products a likely focus. “High transportation costs, inventory issues and other pressures driving up costs are subsiding,” says Professor Saibal Ray, who specializes in Operations Management.

Published: 10 Nov 2023

Automated checkout technology allows workers to focus on higher-value tasks

Amazon Go, convenience stores that eliminate the check-out process, are coming to Canada. Customers can use a debit card, credit card or payment-enabled phone to enter, select and buy items, and simply walk out of the store. Amazon introduced the cashierless stores in the U.S. in 2018 and is now opening locations in Calgary and Toronto.

Published: 20 Oct 2023

Bensadoun School of Retail Management Road Shows work with businesspeople in rural Quebec

The way that we shop is changing, and for small- and medium-sized enterprises, it can be challenging to keep up with the pace of innovation. But the Bensadoun School of Retail Management (BSRM) is helping them do it. Since spring 2023, it has been hosting regional networking events that meet Quebec businesspeople where they live and work.

Published: 10 Oct 2023

AI tools boost and optimize productivity in the retail sector

Artificial intelligence (AI) will give productivity a major boost in the retail sector, according Maxime Cohen, Professor of Retail and Operations Management at McGill Desautels, home to the Bensadoun School of Retail Management (BSRM)’s retail innovation lab.

Published: 3 Oct 2023

BSRM and MMA launch Data Sphere Lab

The Bensadoun School of Retail Management, in collaboration with the Master of Management in Analytics (MMA) at McGill Desautels Faculty of Management, is pleased to announce the launch of the Data Sphere Lab.

Published: 5 Sep 2023

Consumers take time to adapt to frictionless check-out technology

Technologies like artificial intelligence are changing the way we shop. But change can be intimidating, and people can be reluctant to adopt it. The Bensadoun School of Retail Management’s Retail Innovation Lab provides such an example. At the highly automated Couche-Tard location on McGill campus, cameras in the store allow customers to make frictionless purchases that don’t require bar codes to be scanned. Still, many people don’t want to use them.

Published: 22 Aug 2023

Couche-Tard's Retail Innovation Lab is the store of the future

AI's impact on retail is set to revolutionize the industry, from crowd measurement to price management, changing the in-store experience significantly. Certified analytics and marketing intelligence professional Christian Bourque explains how infrared technology is currently used to analyze foot traffic levels and reveal the upcoming technological frontier in retail, stating that McGill’s Retail Innovation Lab in the Bronfman pavilion exemplifies the store of the future.

Published: 20 Jun 2023

CNBC looks to Dobson Centre for advice on annual disruptor list

Even in a year that venture capitalists’ go-to bank collapsed, and venture capital funding slowed to a trickle, the disruptive power of startups has never been clearer. The 2023 CNBC Disruptor 50 list was the eleventh iteration of the list, and the top spot should come as no surprise. The generative artificial intelligence company OpenAI is the maker of ChatGPT, and no new technological application has created more buzz since the dawn of social media – or even the web itself.

Published: 17 May 2023

Vaudreuil-Soulanges entrepreneurs connect with BSRM researchers to learn retail best practices

About sixty entrepreneurs from Vaudreuil-Soulanges region joined Desautels faculty and staff for a conference on best practices in retail.

Published: 20 Apr 2023

Shift to shorter commercial leases creates niche for temporary pop-up activities

E-commerce has made it possible to order almost anything online, but that has made it more challenging for brick-and-mortar retailers to attract shoppers and with more stores sitting vacant, some shopping malls have gotten creative, and added temporary pop-up activities like roller skating and haunted houses.

Published: 20 Apr 2023

McGill takes 2nd and 3rd place at L'Oréal Brandstorm Canada 2023

After months of hard work and 'brandstorming', two McGill teams took the podium at the 31st annual L'Oréal Brandstorm National Competition in Canada, competing against top teams from across the country. BCom students Laetitia Doumet, Jo-Esther Abou Haidar and Andrea Salem (far right) placed 2nd, while Master of Management in Retailing (MMR) students Madison Laxer, Aditi Bali and Supreet Kaur (far left) took 3rd place.

Published: 16 Mar 2023

Maxime Cohen and Saibal Ray named Top Retail Influencers for 2023 

Two faculty members of the Bensadoun School of Retail Management were named to Rethink Retail’s Top Retail Influencers list for 2023.  Professors Maxime Cohen and Saibal Ray were both recognized with this distinction, alongside some of the world’s t

Published: 25 Jan 2023

Excess inventory encourages steeper discounts in Black Friday sales

2021 was an anti-climactic year for Black Friday sales. Global supply chains had been disrupted, inventory was very low, and demand was very high. So, retailers had little incentive to sell items at discounted prices. 2022 has been a little different, said Prof Maxime Cohen in an interview with CTV News.

Published: 6 Dec 2022

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