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Uptick in back-to-school spending

Across Canada and the U.S., schools are opening their doors for in-person learning, causing a spike in back-to-school revenues that retailers haven’t seen since before the pandemic. Anwar White, Program Director of the Master of Management in Retailing, predicts that parents will spend more money than usual on supplies in their eagerness to give their children a normal back-to-school experience.

Published: 8 Sep 2021

In-store technology is transforming retail spaces

Throughout the pandemic, in-store technologies like price-check kiosks and self-checkout have created a more convenient shopping experience for consumers and provided retailers with greater access to valuable data on shopping habits. But consumers are concerned about privacy, and retailers may not have the necessary resources to purchase and upkeep in-store tech.

Published: 23 Aug 2021

Discovering a new normal in retail

As national borders and business doors open once again, retail experts are taking a careful look at how this newfound freedom and mobility impacts consumer behaviour.

Published: 28 Jun 2021

Frictionless shopping pays off

As convenient becomes more synonymous with contactless, Professor Saibal Ray, Academic Director of the Bensadoun School of Retail Management, sees a wealth of opportunity for retailers to innovate.

By providing more digital options, both in-store and online, retailers can set the stage for a boost in sales and customer loyalty that exceeds their investment in technology upgrades.

Published: 17 Jun 2021

Gauging progress in Canada’s vaccination efforts

Professor Saibal Ray, Academic Director of the Bensadoun School of Retail Management, joins a group of experts on the Bill Kelly Show podcast to share his perspective on the status of Canada’s COVID-19 vaccination rollout initiative, including the growing pressure to expand vaccine access on a global scale.  

Published: 9 Jun 2021

Desautels thought leadership publication Delve launches delve.mcgill.ca and new podcast episodes 

Throughout the COVID-19 pandemic, Delve, the thought leadership publication of McGill’s Desautels Faculty of Management, has examined how organizations grapple with a rapidly changing world.

Published: 31 May 2021

Luxury retailer embraces athleisure during pandemic 

Menswear retailer Harry Rosen Inc. built its brand by dressing Canadian men in tailored designer suits, but the mass exodus from offices and boardrooms across the country during the pandemic sent demand spiraling downward. In response, Harry Rosen expanded its casual collections and made a foray into the male grooming and personal care product arena.

Published: 27 May 2021

Delve - The "New Normal" podcast: Black Swan Event with Saibal Ray

In episode 1 of The ‘New Normal’ hosted by Dave Kaufman, Professor Saibal Ray highlights the successes and failures of the COVID-19 vaccine procurement and global distribution, compares Israel's effort to Canada's, and questions if Canada will want to do all that’s necessary to be prepared should similar incidents arise in the future.

Published: 21 May 2021

Delve - "New Normal" podcast: Grocery Shopping Anxiety with Yu Ma

In episode 3 of The ‘New Normal’ hosted by Dave Kaufman, Professor Yu Ma discusses how the Covid-19 pandemic has affected our relation to grocery stores, how shopping has changed in the last year, and what can be done from a technological perspective to improve the shopping experience and perhaps even help the consumer make more informed and healthie

Published: 21 May 2021

The pace of technological innovation picks up in Canada’s retail sector

The retail innovation lab at the Bensadoun School of Retail Management is redefining the way technology and consumer behaviour impacts the retail experience. Professor Maxime Cohen and Charles de Brabant reflect on the push for a safer, more frictionless experience in the wake of the COVID-19 pandemic.

Published: 13 May 2021

Canada’s fashion retailers are under pressure to go green

For Canada’s fashion retailers, reinvention is critical to success in a business landscape where consumers are becoming more aware of the impact of the fashion industry on global climate change and other forms of environmental degradation.

Published: 28 Apr 2021

Vaccine benefits far outweigh the risks

Professor Saibal Ray, Academic Director of the Bensadoun School of Retail Management, joins the Scott Thompson Show to offer his perspective on the safety of AstraZeneca and Johnson & Johnson vaccines in the wake of health scares.

Published: 22 Apr 2021

Predicting the future of domestic vaccine production

Professor Saibal Ray joins the Scott Thompson Show podcast to answers questions about current state of COVID-19 vaccine acquisition across Canada. Recently, Ontario Premier Doug Ford announced a substantial provincial investment in the construction of a new, state-of-the-art influenza vaccine facility.

Published: 8 Apr 2021

Preparing future retail leaders for post-pandemic world

Anwar White, Program Director for the Master of Management in Retailing (MMR) program, recently joined “The Voice of Retail'' podcast with Michael LeBlanc to discuss everything from the Faculty’s new retail innovation lab to future directions in retail.

Published: 18 Mar 2021

Online shopping convenient but isolating

Professor Yu Ma, Academic Director of the Master of Management in Retailing (MMR) program, weighs in on the ongoing impact of the pandemic on Canadian retail trends, particularly the steep rise in e-commerce. From his perspective, the convenience of online shopping comes at the expense of the social aspect that encourages customers to spend their money in-store.

Published: 18 Mar 2021

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