More from Samer Faraj's Recent Research


Beyond Uberization: The co-constitution of technology and organizing

Authors: Samer Faraj, and S. PachidiPublication: Organization Theory, Volume 2, Issue 1, March 2021, Pages 1-14.Abstract:

Published: 24 Mar 2021

Make Way for the Algorithms: Symbolic Actions and Change in a Regime of Knowing

Authors: S. Pachidi, H. Berends, Samer Faraj, and M. HuysmanPublication: Organization Science, Volume 32, Issue 1, January 2021, Pages 18-41.

Published: 24 Mar 2021

Losing Touch: An Embodiment Perspective on Coordination in Robotic Surgery

Authors: A.V. Sergeeva, Samer Faraj, and M. HuysmanPublication: Organization Science, Volume 31, Issue 5, October 2020, Pages 1248-1271.Abstract:

Because new technologies allow new performances, mediations, representations, and information flows, they are often associated with changes in how coordination is achieved. Current coordination research emphasizes its situated and emergent nature, but seldom accounts for the role of embodied action. Building on a 25-month field study of the da Vinci robot, an endoscopic system for minimally invasive surgery, we bring to the fore the role of the body in how coordination was reconfigured in response to a change in technological mediation. Using the robot, surgeons experienced both an augmentation and a reduction of what they can do with their bodies in terms of haptic, visual, and auditory perception and manipulative dexterity. These bodily augmentations and reductions affected joint task performance and led to coordinative adaptations (e.g., spatial relocating, redistributing tasks, accommodating novel perceptual dependencies, and mounting novel responses) that, over time, resulted in reconfiguration of roles, including expanded occupational knowledge, emergence of new specializations, and shifts in status and boundaries. By emphasizing the importance of the body in coordination, this paper suggests that an embodiment perspective is important for explaining how and why coordination evolves following the introduction of a new technology.

Published: 13 Nov 2020

Karla Sayegh Receives Best Student Paper Award for her Thesis Work at OBHC Conference

Karla Sayegh, PhD Student in Strategy & Organization, received the best student paper award for her thesis work at the 11th International Organizational Behaviour in Health Care (OBHC) Conference held in Montreal from May 13 –16, 2018.  

Published: 14 Jun 2018

A Configural Approach to Coordinating Expertise in Software Development Teams

Authors: Srinivas Kuduravalli, Samer Faraj and Steven L. Johnson

Publication: MIS Quarterly, Vol. 41, No. 1, March 2017


Despite the recognition of how important expertise coordination is to the performance of software development teams, understanding of how expertise is coordinated in practice is limited. We adopt a configural approach to develop a theoretical model of expertise coordination that differentiates between design collaboration and technical collaboration. We propose that neither a strictly centralized, top-down model nor a largely decentralized approach is superior. Our model is tested in a field study of 71 software development teams. We conclude that because design work addresses ill-structured problems with diverse potential solutions, decentralization of design collaboration can lead to greater coordination success and reduced team conflict. Conversely, technical work benefits from centralized collaboration. We find that task knowledge tacitness strengthens these relationships between collaboration configuration and coordination outcomes and that team conflict mediates the relationships. Our findings underline the need to differentiate between technical and design collaboration and point to the importance of certain configurations in reducing team conflict and increasing coordination success in software development teams. This paper opens up new research avenues to explore the collaborative mechanisms underlying knowledge team performance.

Read full article: MIS Quarterly

Published: 17 Oct 2017

Special Section Introduction—Online Community as Space for Knowledge Flows

Authors: Faraj, S., Krogh, G., Monteiro, E., Lakhani, K.R.

Publication: Information Systems Research 


Published: 10 Feb 2017

Professor Samer Faraj and Dr Hani Safadi, PhD’14, awarded Best Published Paper 2016

Congratulations to Professor Samer Faraj and Dr Hani Safadi, PhD’14, on being awarded Best Published Paper 2016 by Organizational Communication & Information Systems (OCIS) for “The Emergence of Online Community Leadership". 

Read more about the winners 

Published: 19 Aug 2016

Shots Fired! Switching Between Practices in Police Work

Authors: Schakel, J.K,  Fenema, P.C, Faraj, S. 

Publications: Organization Science

Published: 30 Jun 2016

Organizational knowledge generation: lessons from online communities

Authors: Zablith, F., Faraj, S., Azad, B.

Publication: Business Process Management Journal


Published: 3 Feb 2016

Leading collaboration in online communities

Authors: Faraj, S., Kudaravalli, S., and Wasko, M.

Publication: MIS Quarterly

Published: 19 Nov 2015

The emergence of online community leadership

Authors: Johnson, S.L., Safadi, H., Faraj, S.

Publication: Information Systems Research

Published: 29 May 2015

Open-source health information technology: A case study of electronic medical records

Authors: Hani Safadi, David Chan, Martin Dawes, Mark Roper, Samer Faraj

Publication: Health Policy and Technology


Published: 27 Feb 2015

Making Decisions about Activity-Based Financing in Health Care: Payment Mechanisms and Policy Goals

Authors: Strumpf, Erin; Faraj, Samer; Verter, Vedat


Published: 7 Mar 2014

"The Contradictory Influence of Social Media Affordances on Online Communal Knowledge Sharing," Journal of Computer-Mediated Communication

Authors: Majchrzak, Ann; Faraj, Samer; Kane, Gerald; Azad, Bijan

Publication: Journal of Computer-Mediated Communication


Published: 25 Nov 2013

Professors Faraj and Vaast's Insight Grant Ranked First by Social Sciences and Humanities Research Council

Desautels Professors Samer Faraj and Emmanuelle Vaast’s Insight Grant to the Social Sciences and Humanities Research Council (SSHRC), entitled: "Complex Collaboration in Communities of Innovation," was ranked 1st out of 90 applications in Committee 435-3C and was awarded $189,409 in the competition year 2012-2013.  

Published: 27 Sep 2013


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