Delve: Why Friendly AI Chatbots Don’t Always Deliver Five-Star Customer Service, with Elizabeth Han

Published: 14 April 2023

Logically everyone knows that software doesn’t have feelings, but AI chatbots that express emotion—as well as other advanced artificial intelligence tools like

Delve Spring 2023 digital magazine

Published: 8 March 2023

What will the firm of the future—and the future of work—look like? In the face of societal and generational change, will organizational hierarchies fall flat?

MDIIM Integrated Management Symposium: March 22, 2023

Wednesday, March 22, 2023 17:30to19:00

Business Leadership in the Era of Energy Transition /desautelsCategory: Desautels Faculty of Management

Delve Digital Magazine Launch Event

Wednesday, March 8, 2023 17:00to18:30

What will the firm of the future—and the future of work—look like? /desautelsCategory: Desautels Faculty of Management

Delve: How Organizations Can Increase Gender Diversity by Rethinking Job Recruitment, with Brian Rubineau

Published: 20 January 2023

In the past few years of the Covid pandemic, many people have left or lost their jobs and sought out new ones. Who has succeeded and who hasn’t depends not only on merit and ability, but on who you...

Delve: How Digital Technologies Could Turn Crisis into an Opportunity for Societal Change, with Michael Barrett

Published: 3 February 2023

How useful, overhyped, or even detrimental are digital technologies in a crisis? Zoom came in to save the day when work went remote during the COVID-19 pandemic, online shopping and food delivery...

Delve: How Banks and Institutional Investment Funds Are Driving the Road to Net-Zero

Published: 5 January 2023

One of the biggest challenges today for financial institutions is how to meet net-zero climate targets while achieving high returns on investment and satisfying the needs of various stakeholders....

Delve: Why Environmental, Social, and Governance Investment Standards Need an Indigenous Perspective

Published: 16 December 2022

In the high-stakes realm of finance and investment, environmental, social, and governance (ESG) criteria play a larger role than ever in companies’ decision making and commitment to creating shared...

Delve: Why the Job You Apply For May Not Be the Job You Get

Published: 1 December 2022

When most people apply for jobs, they expect the job description to match the job that will be filled. But between the interview and the actual hiring, job duties sometimes evolve. At a time when...

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