Shorter show seasons can help expand a symphony orchestra’s audience
It’s rare that any business faces the type of challenges that a symphony orchestra does. An orchestra needs to perform at elite level, night in and night out. But it also needs to make money.
Karl Moore honoured in Senate of Canada
On March 25, 2026, Senator Tony Loffreda rose in the Senate of Canada to honour Karl Moore, citing his more than two decades of contributions to academia, leadership research and public discourse.
Pilot airline complaint program could help improve transparency
In early 2026, Air Canada launched a pilot program to resolve complaints through a third-party arbitrator, with the goal of making complaint resolution faster and more efficient. It’s a voluntary alternative to the existing government-run program operated by Canadian Transportation Agency, which has a backlog of 95,000 complaints.
Air Canada CEO was nearing retirement, but language gaffe forced his hand
After two Air Canada pilots were killed in an accident at New York’s LaGuardia Airport, the company’s CEO Michael Rousseau put out condolence message, but the message was only in English.
The omission of French by the unilingual Rousseau touched off a firestorm, with thousands of complaints made to Canada’s Official Languages Commissioner.
Pierre-Karl Péladeau’s attempt to control Air Transat board fails
Shareholders of Air Transat rejected Quebec media magnate Pierre-Karl Péladeau’s attempt to gain control of the travel company’s board. The billionaire businessman has had his eye on the company for some time.
Curiosity is a practice, not a personality trait
Curiosity is not innate, it is a practice that you can learn and refine. “In leadership circles, curiosity is often treated as a personality trait,” Prof. Karl Moore writes in Forbes.com. “You either have an inquiring mind, or you do not. And if you do not, that is simply how you are.”
Lack of elite sport funding snuffing out Canadian Olympic dreams
At the 2026 Winter Olympics in Italy, Canada finished eighth in the total medal count. It was the country’s lowest Winter Olympic medal tally since the 2002 Olympics in Salt Lake City. The result is a failure of leadership; Prof. Karl Moore writes in Forbes.com. For many would-be Olympians, the costs are simply out of reach.
Trump’s threats of Canadian aircraft decertification unlikely to happen
U.S. President Donald Trump recently accused Canada of refusing to certify U.S.-made Gulfstream aircraft and threatened to retaliate by decertifying Canadian-made planes in the United States—an action that would effectively ground them. But, as is often the case with Trump’s more extreme threats, his staff quickly walked it back.
Olympic champion and entrepreneur Jennifer Heil prepares for her next leadership challenge
Olympic champion and entrepreneur Jennifer Heil, BCom’13, is stepping into a pivotal new role as Canada’s chef de mission for the 2026 Winter Games. Drawing on her experiences as a gold medallist and CEO in the women’s health space, she’s focused on helping athletes handle the pressures of performing on the world’s biggest stage.
The rise of mental fitness: How leaders can thrive under pressure
Karl Moore, Associate Professor (Prof.) of Strategy & Organization at McGill University’s Desautels Faculty of Management, argues that mental fitness is rapidly becoming a core leadership advantage. In his recent article, he highlights that leaders who are wellrested, physically prepared, and mentally regulated make clearer decisions and perform more effectively under pressure.
Air Transat pilot union has most negotiating leverage during busy travel time
More than 99% of Air Transat pilots voted to authorize a strike by their union, if necessary. Pilots at the charter airline are seeking more job security, better working conditions, more compensation, and better quality of life.
Overreliance on star employees can disrupt organizational continuity
Abidur Chowdhury was star designer at Apple, but he recently left the company for a position at an AI startup. It was a blow to the tech giant to lose Chowdhury, who is credited with playing a key role in the design of the iPhone Air. When firms become too reliant on a few star employees, they take on risk, Prof. Karl Moore told Canadian HR Reporter.
Canada should consider a hockey league of our own
The Edmonton Oilers have played in the Stanley Cup Finals each of the past two years—and lost both times.
Ambiversion can be a workplace superpower
Being an introvert or an extrovert isn’t an either-or proposition. People who fall somewhere in the middle of the spectrum are called ambiverts, and ambiversion can be a beneficial trait in business leaders. Prof. Karl Moore estimates that about 20% of business leaders are true ambiverts.
Companies should provide leadership training and opportunities to Gen Z
A recent survey conducted by Deloitte found that just six per cent of Gen Z and millenial respondents cited attaining a high-level corporate position as a primary career goal. More than half said they weren’t interested in becoming middle managers. Professor Karl Moore finds these numbers surprising. “'What is leadership, and do I want to become a leader?’ is a bit more in question for this generation,” he says.
