In the Age of AI, Investing in the Human Touch Is Fundamental for Retailers
As artificial intelligence becomes increasingly integrated into retail, Executive Director Charles de Brabant argues that technology alone will not be enough to create lasting competitive advantage. While AI can enhance efficiency, decision-making and customer experience, retailers that continue investing in trust, expertise, empathy and meaningful human relationships will be best positioned to succeed.
How emerging market firms learn to lead in complex product systems: Evidence from China's civil aircraft industry
Authors: Yuanyuan Wu, Paola Perez-Aleman
McGill Desautels researchers secure $4 million in SSHRC funding
McGill Desautels researchers secured $4 million in funding through the Social Sciences and Humanities Research Council of Canada’s (SSHRC) 2025 and 2026 competitions. Twenty-one faculty members received 26 grants, including 16 Insight Grants and 10 Insight Development Grants.
McGill Desautels scholars named among Canada’s Best Business and Management Scientists 2026
Canada’s Best Business and Management Scientists 2026 ranking highlights leading McGill scholars Yolande Chan, Henry Mintzberg, and Samer Faraj, recognizing their influential research in information systems, management theory and organizational dynamics that continues to shape business scholarship in Canada and int
Nine McGill Desautels researchers named to Stanford-Elsevier top researchers list
Each year, the world’s most influential researchers are recognized in the Stanford-Elsevier Top 2% Scientists lists. The list ranks researchers from around the world, based on the impacts of their citations, their h-index, and other bibliometric indicators. In 2025, nine McGill Desautels researchers earned the honour: Yolande E.
Canada should consider a hockey league of our own
The Edmonton Oilers have played in the Stanley Cup Finals each of the past two years—and lost both times.
Intermingling of business and corporate affairs makes governing country as “CEO” impossible
After the federal government’s speech from the throne in May 2025, Bloc Québecois leader Yves-Francois Blanchet accused Prime Minister Mark Carney of seeking to centralize power and act as Canada’s CEO. But running a country like a CEO may not be possible. After all, a country is simply not the same as a company.
From confusion to fusion: A new organizational form and the evaluation of category spanning in an established form
Authors: Heewon Chae, Daphne Demetry, Deepak Nayak, and Todd Schifeling
Why investing in first-line leaders yields greater returns than C-suite training
In a thought-provoking analysis, Henry Mintzberg underscores the critical importance of developing first-line leaders rather than focusing disproportionately on C-suite executives. Despite the overwhelming investment in executive development, Mintzberg argues that frontline managers – those closest to employees and customers – are the true force multipliers in any organization.
Henry Mintzberg reflects on 50 years of management insights
In a special interview marking the 50th anniversary of his iconic article "The Manager's Job: Folklore and Fact," Henry Mintzberg revisits his groundbreaking work, offering fresh perspectives on organizational structure, management, and leadership.
International Master’s Program for Managers encourages leaders to reflect and learn from their experience
Writing in the early 19th century, the introspective British poet William Wordsworth coined the phrase ‘spots of time’ to describe the moments that are especially memorable and influential in one’s life. Reflecting on the importance of such moments can help leaders thrive in the 21st century.
Remote work brought unfair performance metrics – and employees are gaming them
According to a survey by the Vancouver-based AI human resources firm Visier, more than four out of five workers have engaged in “fauxductivity” – performative work that makes them appear to be working more time than they actually are. The problem, however, isn’t the workers– it’s the way their performance is measured according to Jean-Nicolas Reyt, Associate Professor of Organizational Behaviour.
Chinese strategic consultancy looks to work of Prof. Henry Mintzberg to understand domestic context
Shanghai-headquartered KMIND provides strategic consulting advice to billion-dollar companies. Its success is built on a blend of both Eastern and Western philosophies, according to President Noah Xie. “Utilizing Eastern wisdom doesn’t mean we can get rid of the Western theories,” says Xie in a Forbes interview with Professor Karl Moore.
