Why investing in first-line leaders yields greater returns than C-suite training

In a thought-provoking analysis, Henry Mintzberg underscores the critical importance of developing first-line leaders rather than focusing disproportionately on C-suite executives. Despite the overwhelming investment in executive development, Mintzberg argues that frontline managers – those closest to employees and customers – are the true force multipliers in any organization. He highlights that a well-trained first-line leader can dramatically improve employee engagement, productivity, and organizational performance. It’s time to rethink how organizations allocate resources and prioritize training for these pivotal leaders.