The pace of technological innovation picks up in Canada’s retail sector

Retail innovation lab at McGill’s Bensadoun School of Retail Management
Published: 13 May 2021

The retail innovation lab at the Bensadoun School of Retail Management is redefining the way technology and consumer behaviour impacts the retail experience. Professor Maxime Cohen and Charles de Brabant reflect on the push for a safer, more frictionless experience in the wake of the COVID-19 pandemic.

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