The impact of AI on human resources

In 2019, Professor Matissa Hollister began a Resident Fellowship at the World Economic Forum’s The Center for the Fourth Industrial Revolution (C4IR) in San Francisco. While at C4IR, Hollister authored a WEF white paper on the state of AI in HR and led the creation of a toolkit for HR professionals that provides practical guidance for HR professionals on how to use it responsibly, which aims to equip HR professionals with practical knowledge to help integrate AI responsibly. Hollister’s research is one part of a wider effort at C4IR to address potential negative consequences of new technologies by improving governance with norms and principles that can be applied in practical ways.