Matissa Hollister

AI is advancing, but people management still requires a human touch

Published: 19 January 2023

Data could tell you a lot about your employees’ performance, capabilities, and even mental health. But there are risks associated with using algorithms to process this type of data. Artificial...

Delve: Where Artificial Intelligence Meets Management Insights and Solutions

Published: 20 October 2022

How can Artificial Intelligence augment and even improve management of and within organizations? In the interdisciplinary arena of management, AI is being applied to big-picture issues of...

Delve: An Ethical, Human-Centred Approach to AI in Human Resources, with Matissa Hollister

Published: 2 June 2022

Could Artificial Intelligence tools decide who gets hired or fired, who gets a raise, or who’s ready to be a mentor? Some already are, to varying levels of success, and it’s often difficult to...

Avoiding pitfalls of AI recruiting

Published: 4 February 2022

While AI software could eliminate some bias in recruiting, Professor Matissa Hollister says the tool can exacerbate other types of bias, especially related to gender or education, by relying too...

The impact of AI on human resources

Published: 11 January 2022

In 2019, Professor Matissa Hollister began a Resident Fellowship at the World Economic Forum’s The Center for the Fourth Industrial Revolution (C4IR) in San Francisco. While at C4IR, Hollister...

Celebrating excellence in teaching at Desautels

Published: 11 June 2021

Across programs and subject areas, the Desautels Faculty of Management recognizes the vital role that teaching plays in enriching the student experience and in inspiring the next generation of...

Delve: Here’s How to Check in on Your AI System, as COVID-19 Plays Havoc

Published: 30 July 2020

A number of AI systems are breaking down in the context of the COVID-19 pandemic, spotlighting a well-known limitation of AI systems: they do not handle novel situations well. Professor Matissa...

AI needs human creativity to flourish

Published: 2 April 2020

AI has the power to transform our understanding of pandemics like COVID-19—but it is only when paired with human creativity that opportunities abound. Professor Matissa Hollister examines the...

Empowering the future of work with AI

Published: 17 June 2020

Professor Matissa Hollister, McGill University Fellow with the World Economic Forum, recently co-presented at the Virtual CogX conference on AI policies that enable the future of HR work. Learn more


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