Fady Dagher plans to flatten the hierarchy of Montreal police force

As chief of the Service de police de l’Agglomération de Longueuil (SPAL), Fady Dagher (EMBA’12) carried out a real revolution in the force, and he has now taken the reins of the Service de Police de la Ville de Montréal (SPVM) as its new chief, writes McGill Alumni News. In Longueil, Dagher took the concept of “community policing” one step further by creating a “partnership police force” that works hand-in-hand with social services. Dagher credits McGill Desautels Prof. Henry Mintzberg (BEng’61) with influencing his approach, in particular the need to remove the hierarchical pyramid in organizations. “I flattened the hierarchy in Longueuil and I’m going to do the same in Montreal. We have to remove levels of rank in order to make internal communications more fluid.”