Avoiding pitfalls of AI recruiting

Published: 4 February 2022

While AI software could eliminate some bias in recruiting, Professor Matissa Hollister says the tool can exacerbate other types of bias, especially related to gender or education, by relying too heavily on an employee’s previous hiring patterns. She urges companies to be transparent with their candidates about the use of AI and acknowledge the technology’s shortcomings when deploying it as a hiring tool.



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