Employee scheduling system contributed to major Southwest Airlines service disruptions, but company is likely to survive

Published: 12 January 2023

When things went downhill for Southwest Airlines, they went downhill fast. During the 2022 winter holiday travel period, the Dallas-headquartered airline cancelled 6,500 flights in just three days....

Both music and business demand improvisational skills and collective action

Published: 12 January 2023

Even if executives solicit employee feedback, they don’t necessarily have the skills to enter into a dialogue about it. Being able to think on your feet is an important skill in a leader, and Prof....

Delve: Scale Deep Not Up for Sustainable Local Entrepreneurship, with Anna Kim and Suntae Kim

Published: 24 November 2022

How would definitions of business growth and success change if entrepreneurship ventures decided that instead of scaling up, they would “scale deep”? While scaling up allows an organization to...

RBC faces Competition Bureau inquiry for greenwashing

Published: 31 October 2022

RBC has positioned itself as a champion of clean economic growth – but has continued to finance fossil fuel industry, according to a complaint filed with Canada’s Competition Bureau. The Bureau has...

The best managers balance the science and the art of management

Published: 20 October 2022

MBAs have their advocates – and their detractors. Over the years, the MBA has suffered from comparisons with professional degrees that have more defined outcomes, like medicine and law. But...

Professor Kim awarded SSHRC Insight Grant

Published: 13 October 2022

Congratulations to Anna Kim, Associate Professor in Strategy & Organization, and Sustainability, who was awarded a 2022 SSHRC Insight Grant “Resilience and Impact of Social Enterprises”

Prof. Faraj named CTO 2022 Distinguished Scholar

Published: 29 August 2022

Congratulations to Samer Faraj, Professor in Strategy and Organization, who has been named CTO 2022 Distinguished Scholar by the Communication, Digital Technology and Organization - CTO (A Division...

Delve: Lessons on Economic Growth from the Informal Economy, with Robert Nason

Published: 9 September 2022

What does the word “entrepreneurship” immediately bring to mind? Risk and reward, innovation and hard work, funding and financial growth, filling gaps in the market? In truth, that answer looks...

Delve: Striking a New Balance in Management and Society, with Henry Mintzberg and Saku Mantere

Published: 31 August 2022

How has management thinking changed in the past 50 years and where might management be headed today? In his research and writing, Desautels Faculty of Management Professor Henry Mintzberg covers...

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