New research from Prof Mehmet Gumus explores the challenges that companies face when monitoring product quality in distant factories, and how choosing the right contract structure can incentivize...
In an opinion piece for The Globe & Mail, Dean Isabelle Bajeux spotlights some of the innovative practices that retailers are using to remain relevant amid a shifting retail landscape....
Marie-Josée Lamothe, Professor of Practice at the Bensadoun School of Retail Management, has been named to the Canada Revenue Agency’s new advisory panel on service- an initiative to better...
On one of the biggest shopping days of the year, Professor Saibal Ray, Academic Director of the Bensadoun School of Retail Management joins Global News Morning to explore the unique opportunities...