Prof Maxime Cohen wins 2022 MSOM Young Scholar Prize

Published: 12 July 2022

Congratulations to Maxime Cohen, Professor of Retail and Operations Management, winner of the 2022 MSOM Young Scholar Prize, awarded by Manufacturing and Service Operations Management - MSOM...

The novelty of celebrity collaborations can drive sales, build brands

Published: 6 July 2022

For years, paparazzi have been clicking candid shots of Justin Bieber cradling Tim Hortons coffee cups, but it still came as a surprise to see Biebs Brew become an official menu item at Canada’s...

The pandemic forced brick and mortar retailers like ALDO to reimagine what a physical retail space can be: CEO David Bensadoun

Published: 11 May 2022

The pandemic hit brick and mortar retailers hard. Lockdowns pushed consumers toward e-commerce websites. ALDO was forced to close more than 250 stores, but it rapidly pivoted its business model to...

MMR Student Testimonial: Sam Keltz

3 Feb 2022

The McGill-Bensadoun School Master of Management in Retailing (MMR) degree is a 16-month specialized program (12 months for those with extensive retail experience) to prepare future leaders in the...

Delve: Can Club Stores Help Consumers Make Healthier Choices?

Published: 29 October 2019

New research from Prof Yu Ma suggests there are opportunities for marketers to encourage healthier shopping among warehouse store customers....

Delve: How to Keep Suppliers Honest—Instead of Allowing them Every Opportunity not to Be

Published: 23 October 2019

New research from Prof Mehmet Gumus explores the challenges that companies face when monitoring product quality in distant factories, and how choosing the right contract structure can incentivize...

Grocery stores for a more ethical world

Published: 28 February 2019

While most will agree with making ethical food choices in theory, it remains difficult to sway consumers to change their buying behaviors....

Rethinking retail amid dizzying change

Published: 28 February 2019

In an opinion piece for The Globe & Mail, Dean Isabelle Bajeux spotlights some of the innovative practices that retailers are using to remain relevant amid a shifting retail landscape....

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