Juan Camilo Serpa
Title:
Associate Professor and Area Coordinator, Operations Management
Academic title(s):
William Dawson Scholar

Area(s):
Operations Management
Teaching areas:
- Business Analytics and machine learning
- Food Analytics
- Supply chain Risk Management
Link(s):
Office:
534
Group:
Faculty
Tenured & Tenure Track
Research areas:
Big Data & Machine Learning
Government Operations
Supply Chain Design & Management
Supply Chain Management
Supply Chain Risk Management
Selected publications:
- A Field Experiment on Airline lead-in Fares (with Maxime Cohen and Alexandre Jacquillat)
- Management Science, Minor revision
- Inventory in Times of War (with Andres Jola, 2021)
- Management Science, 67(10)
- Oversight and Efficiency in Public Projects: A Regression Discontinuity Analysis (with Eduard Calvo and Ruomeng Cui, 2019)
- Management Science 65(12)
- Supply Chain Proximity and Product Quality (with Robert Bray and Ahmet Colak, 2019)
- Management Science, 65(9)
- The Impact of Supply Chains on Firm-Level Productivity (with Harish Krishnan, 2018)
- Management Science, 64(2). Featured Article
- The Strategic Role of Business Insurance (with Harish Krishnan, 2017)
- 1st prize, 2015 Production & Operations Management Student Paper Competition
- Management Science, 63(2)
- Policy Incentives for Dangerous (But Necessary) Operations (with Harish Krishnan, 2016)
- Production and Operations Management, 25(10)
- When Platforms Go Public, Standards Drop (with Maxime Cohen). Working Paper.
- Management Science, major revision
- Project Networks and Reallocation Externalities (with Vibhuti Dhingra and Harish Krishnan). Working Paper.
- Selected at the MSOM SIG Conference (2022)
- Management Science, Under review
Research Grants
- NSERC Discovery Grant
- Amount: $126,000 (2022-2027)
- Role: Principal (and Sole) Investigator
- NSERC Discovery - Early Career Launch Supplement Grant
- Amount: $12,500 (2022)
- Role: Principal (and Sole) Investigator
- William Dawson Scholar Fund
- Amount: $125,000 (2019-2024)
- SSHRC Partnership Engage Grant: Introducing AI in Community Organizations: Designing and Implementing Smart Meals-on-Wheels Operations
- Amount: $24,795 (2021-2022)
- Role: Principal Investigator
- Partner organization: Santropol Roulant
- SSHRC New Frontiers Grant: AI-Tribunal for Small Claims: Building an Intelligent Dispute Resolution System
- Amount: $244,562 (2019-2021)
- Role: Co-applicant (with Samuel Dahan, Maxime Cohen, Xiaodan Zhu, Yuri Levin, Jonathan Touboul)
- Covid-19 Rapid Response Grant: Quebec Data Central for Impact of COVID-19 on Society and Business and for a Post-Pandemic World
- Amount: $18,993 (2020-2021)
- Role: Principal Applicant
- SSHRC Insight Development Grant: Collaboration in Networks— The Paradox of Flexibility
- Amount: $50,000 (2019-2021)
- Role: Principal (and Sole) investigator.
- Fonds du Recherche du Québec, Societé et Culture -- Estimation de la relation entre la qualité du produit et la proximité de la chaîne d'approvisionnement
- Amount: $57,150 (2016-2019)
- Role: Principal (and Sole) investigator
- SSHRC Internal Development Grant
- Amount: $6,000 (2019)
- Role: Principal (and Sole) investigator.
- McGill Startup Grant
- Amount: $45,000 (2016-2019)
Teaching Awards
- 2021: 1st Prize, Principal's Award for Excellence in Teaching (top teaching award at McGill University, among all departments)
- 2019: Desautels Teaching Award - Top Elective Teaching (McGill University)
- 2017: World's top 40 undergraduate professors (Poets and Quants)
- 2017: Desautels Distinguished Faculty Teaching Award - Top Undergraduate Teacher (McGill University)
- 2015: Killam Award for excellence in teaching (University of British Columbia)
- 2013: Paul Chwelos Memorial Award for excellence in teaching (University of British Columbia)
Invited research seminars
- 2022: University of Virginia (Darden); nPlan (London, UK)
- 2021: Stu Clark Distinguish Speaker — University of Manitoba
- 2020: University of Pennsylvania (Wharton), Ohio State University
- 2019: Harvard University; University of British Columbia; ESMT-Berlin; University of Utah; Cornell University.
- 2018: London Business School.
- 2017: New York University (March); Duke University (March).
- 2016: Northwestern University (June); HEC Montreal (October).
- 2015: University of Michigan (January); Washington University in St. Louis (January); Duke University (January); University of Illinois at Urbana-Champaign (January); Indiana University (January); Queen's University (January); University of Western Ontario (January); McGill University (December).
- 2014: Hong Kong University of Science and Technology (December); IESE School of Business (December); Ryerson University (December).
Teaching Evaluations
- Summer 2021:
- Statistical Foundations of Data Analytics (4.9/ 5.0)
- COVID-19 Analytics: The Four Seasons of a Pandemic (5.0/5.0)
- Fall 2020:
- Multivariate Statistics and data analytics, Masters (4.8 /5.0)
- Statistical Foundations of Data Analytics (4.8 and 4.9/ 5.0)
- Advanced topics in Management Science, MBA (4.9 /5.0)
- Summer 2020:
- COVID-19 Analytics: The Four Seasons of a Pandemic (5.0/ 5.0)
- Statistical Foundations of Data Analytics (4.9/ 5.0)
- Advanced topics in Management Science, MBA (4.9 /5.0)
- Fall 2019:
- Statistical Foundations of Data Analytics - 2 sections (5.0 and 4.9 / 5.0)
- Multivariate Statistics and data analytics, Masters ( 4.9 /5.0)
- Advanced topics in Management Science, MBA (4.9 /5.0)
- Fall 2018:
- Statistical Foundations of Data Analytics - 2 sections (5.0 and 4.9 / 5.0)
- Multivariate Statistics and data analytics, Masters ( 4.8 /5.0)
- Advanced topics in Management Science, MBA (4.7 /5.0)
- Fall 2017:
- Statistical Foundations of Data Analytics (5.0/5.0)
- Introductory Business Statistics - 2 sections ( 4.9 and 4.7/ 5.0)
- Fall 2016
- Introductory Business Statistics - 2 sections (4.8 and 4.9/5.0)