Keep calm and ask yourself this

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Researchers from the Desautels Faculty of Management at McGill University have examined police data from an infamous 2011 murder – where a Dutch criminal was shot whilst under surveillance, but the assailant evaded capture due to police failings – to highlight the challenges of adaptability in high-intensity situations.

Samer Faraj is the Canada research chair in technology, management and healthcare at McGill University's Desautels Faculty of Management in Quebec

Read full article: Aircraft Interior International, September 21, 2016