If it feels like customer service chatbots are everywhere, it’s because they are. The worldwide chatbot market has grown from US$370 million in 2017 to about US$2.2 billion in 2024. But customers...
When 10,000 Air Canada flight attendants went on strike, more than 100,000 passengers were left stranded. For many of those affected, the experience has been an overwhelming one. For stranded...
Buying a home can help you build household wealth, but renting has fewer overall costs, which allows you to save more of the money you earn. While the conventional wisdom has been that buying is...
Congratulations to Kwangjun An, Assistant Professor in Strategy & Organization, awarded 2018 SSHRC Insight Development Grant “Assessing the Role and Efficacy of Market Intermediaries: Law Firms...
Employers are invited to join us this Fall for the Careers in Finance Networking Evening, where leading companies connect with McGill’s top finance talent./desautelsCategory: Desautels Faculty of...
Across programs and subject areas, the Desautels Faculty of Management recognizes the vital role that teaching plays in enriching the student experience and in inspiring the next generation of...
We live in an age of information, and we’re able to obtain it through many different channels. During disasters, many people turn to social media, and there is an orthodoxy in the field of crisis...
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