Home

Jitsama Tanlamai

Title: 
PhD Student; Information Systems
Jitsama Tanlamai
Contact Information
Email address: 
jitsama.tanlamai [at] mail.mcgill.ca
Degree(s): 
  • Ph.D. in Management, McGill University
    Major: Information Systems
  • Ph.D. in Administration, HEC Montréal (Transferred)
    Major: Logistics and Operations Management
  • M.Sc. in Data Science for Healthcare, Mahidol University
  • M.Sc. in Management Information Systems, Chulalongkorn University
  • Bachelor of Accountancy, Kasetsart University
Area(s): 
Information Systems
Curriculum vitae: 
PDF icon resume20260105.pdf
Group: 
PhD Student
Selected publications: 

Paper under review:

Tanlamai, J., Khern-am-nuai, W., & Cohen, M. Generative AI and Price Discrimination in the Housing Market. Invited to revise and resubmit to Information Systems Research (Third round, Major revision)
SSRN: https://papers.ssrn.com/sol3/papers.cfm?abstract_id=4764418

Tanlamai, J., Khern-am-nuai, W., Kar., W., & Adulyasak, Y. The Implications of Generic Response in Online Customer Service Operations. Under review at Production and Operations Management (Second round, Major revision)
SSRN: https://papers.ssrn.com/sol3/papers.cfm?abstract_id=4589792

Working papers:

Tanlamai, J., Yoo, C., Khern-am-nuai, W., and Adulyasak, Y. "From Fear to Fury: The Behavioral Trade-offs of Removing Negative Feedback Option in Online Discussion Platforms."

Work in progress:

Kar, W., Tanlamai, J., Khern-am-nuai, W., & Burtch, G. Examining the Efficacy of Peer Punishment in Online Content Moderation.

Tanlamai, J., Khern-am-nuai, W., & Pinsonneault, A. Exploring the Implications of AI vs. Human Opponents in Online Games.

Awards, honours, and fellowships: 

Winner, 2025 POMS College of Service Operations Management Best Student Paper, POMS, USA

3rd Place, 2013, Revenue Development Season 5 Competition, Revenue Department, Thailand

Back to top