Intermittent problems with CallCenter telephones


Intermittent problems with telephone connections to several CallCenters persist, affecting:

  • ICS Service Desk
  • Facilities Maintenance Operations Centre
  • Enrolment Services
  • Continuing Education

If you experience any trouble calling one of these CallCenters, please wait a few minutes and try again.


ICS Service Desk telephone unavailable - submit IT issues by email to support [dot] ist [at] mcgill [dot] ca

ICS Service Desk telephone service is currently experiencing difficulites. For all IT service issues and requests, please email support [dot] ist [at] mcgill [dot] ca

We thank you for your patience, and apologize for any inconvenience while we work to resolve the problem.