‘Elite’ Yelp reviewers hold outsized influence, even after their formal status is lost

Published: 6 November 2024

Yelp’s restaurant review platform awards an ‘elite’ badge to top contributors, acknowledging their role in shaping user experiences. However, new research by Associate Professor Warut Khern-am-nuai...

Status Downgrade: The Impact of Losing Status on a User-generated Content Platform

Published: 29 April 2024

Authors: Vandith Pamuru, Wreetabrata Kar and Warut Khern-am-nuai Publication: Production and Operations Management Articles in advance — published online: June 21, 2024 Abstract::

2023 SSHRC Insight Development Grants

Published: 8 April 2024

Congratulations to the McGill Desautels professors who received 2023 SSHRC Insight Grants....

Retail Analytics in the New Normal: The Influence of Artificial Intelligence and the Covid-19 Pandemic

Published: 26 February 2024

Authors: Y. Adulyasak, M. C. Cohen, W. Khern-Am-Nuai and M. Krause Publication: IEEE Engineering Management Review, Forthcoming Articles in Advance — published online: December 1, 2023 Abstract:

Impacts of Social Interactions and Peer Evaluations on Online Review Platforms

Published: 12 January 2024

Authors: Yinan Yu, Warut Khern-am-nuai, Alain Pinsonneault and Zaiyan Wei Publication: Journal of Management Information Systems Volume 40, Issue 4, December 2023, Pages 1271-1300

Selecting Cover Images for Restaurant Reviews: AI vs. Wisdom of the Crowd

Published: 23 August 2023

Authors: Warut Khern-am-nuai, Hyunji So, Maxime C. Cohen and Yossiri Adulyasak...

Graduates and Outstanding Achievements Celebrated at Spring Convocation 2023

Published: 2 June 2023

The McGill Desautels Faculty of Management proudly celebrated its Spring 2023 Convocation on Wednesday, May 31. The event served as a special recognition for the exceptional accomplishments of...

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