Retail Analytics in the New Normal: The Influence of Artificial Intelligence and the Covid-19 Pandemic

Published: 26 February 2024

Authors: Y. Adulyasak, M. C. Cohen, W. Khern-Am-Nuai and M. Krause Publication: IEEE Engineering Management Review, Forthcoming Articles in Advance — published online: December 1, 2023 Abstract:

Businesses would benefit from deeper understanding of artificial intelligence

Published: 6 February 2024

Generative AI has recently garnered significant attention, yet many individuals possess only a superficial understanding of the technology, as outlined by Professor Maxime Cohen in an open letter...

Small businesses can also benefit from AI

Published: 30 January 2024

Big businesses are deploying artificial intelligence to streamline their supply chains, cut labour costs, and better understand their customers. For small- and medium-sized enterprises, keeping...

Maxime Cohen and Saibal Ray named Top Retail Experts for 2024

Published: 11 January 2024

Two faculty members of the Bensadoun School of Retail Management (BSRM) have been named to Rethink Retail’s Top Retail Experts (TRE) list for 2024, one of the most prestigious global accolades in...

Automated checkout technology allows workers to focus on higher-value tasks

Published: 20 October 2023

Amazon Go, convenience stores that eliminate the check-out process, are coming to Canada. Customers can use a debit card, credit card or payment-enabled phone to enter, select and buy items, and...

AI tools boost and optimize productivity in the retail sector

Published: 3 October 2023

Artificial intelligence (AI) will give productivity a major boost in the retail sector, according Maxime Cohen, Professor of Retail and Operations Management at McGill Desautels, home to the...

Selecting Cover Images for Restaurant Reviews: AI vs. Wisdom of the Crowd

Published: 23 August 2023

Authors: Warut Khern-am-nuai, Hyunji So, Maxime C. Cohen and Yossiri Adulyasak...

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