Automated checkout technology allows workers to focus on higher-value tasks

Published: 20 October 2023

Amazon Go, convenience stores that eliminate the check-out process, are coming to Canada. Customers can use a debit card, credit card or payment-enabled phone to enter, select and buy items, and...

AI tools boost and optimize productivity in the retail sector

Published: 3 October 2023

Artificial intelligence (AI) will give productivity a major boost in the retail sector, according Maxime Cohen, Professor of Retail and Operations Management at McGill Desautels, home to the...

Selecting Cover Images for Restaurant Reviews: AI vs. Wisdom of the Crowd

Published: 23 August 2023

Authors: Warut Khern-am-nuai, Hyunji So, Maxime C. Cohen and Yossiri Adulyasak...

Maxime Cohen named Chief AI Officer at Intégral digital accelerator

Published: 14 June 2023

McGill Desautels Faculty of Management Professor Maxime Cohen was named Chief Artificial Intelligence Officer for Intégral, a digital accelerator that works with businesses to support their digital...

Vaudreuil-Soulanges entrepreneurs connect with BSRM researchers to learn retail best practices

Published: 20 April 2023

About sixty entrepreneurs from Vaudreuil-Soulanges region joined Desautels faculty and staff for a conference on best practices in retail.

Desautels researchers celebrated at Bravo 2023

Published: 30 March 2023

McGill University hosted its annual Bravo gala on Thursday March 30, which honours its researchers and scholars who have won special awards, memberships and prizes over the past year. Amongst the...

Maxime Cohen and Saibal Ray named Top Retail Influencers for 2023 

Published: 25 January 2023

Two faculty members of the Bensadoun School of Retail Management were named to Rethink Retail’s Top Retail Influencers list for 2023.  Professors Maxime Cohen and Saibal Ray were both recognized...

Managing Airfares Under Competition: Insights from a Field Experiment

Published: 6 January 2023

Authors: Maxime C. Cohen, Alexandre Jacquillat, Juan Camilo Serpa and Michael Benborhoum Publication: Management Science, Forthcoming

Excess inventory encourages steeper discounts in Black Friday sales

Published: 6 December 2022

2021 was an anti-climactic year for Black Friday sales. Global supply chains had been disrupted, inventory was very low, and demand was very high. So, retailers had little incentive to sell items...

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