Details on myMcGill portal upgrade on March 31


On March 31, IT Services will put in place a new high-availability myMcGill portal. 

In order to perform the upgrade, myMcGill portal will be unavailable from 6 pm to 7 pm on March 31. From 6 pm to 6:15, no connection or redirect will be possible. Starting at 6:15 pm, users trying to access the myMcGill portal will be automatically redirected to a web page with links to the most commonly accessed IT services, including Minerva.

Using a more robust server architecture, myMcGill should experience fewer down times during peak periods of heavy traffic. Other than a much improved level of availability, the effects of the upgrade on users will be minimal.  After the upgrade:

  • You will still be able to access the portal using the myMcGill tab on all McGill web pages.
  • The URL will change, i.e. it will no longer be
  • Any portal customizations made prior to the upgrade will be lost. and will need to be redone.
  • Any login credentials previously entered for your Library Account will have to be re-entered.