The required upgrade to Banner INB and Minerva, McGill University’s administrative system for student records and finance, has been successfully completed.
As of Sunday, February 15 at 3:00 pm, all affected systems are now fully operational, including:
Banner INB
Minerva (including student tax receipts and the McGill MarketPlace)
myProgress (degree progress tracking)
myThesis (Thesis Examination Management)
A global situation will affect the cost and availability of computer equipment over the next few years.
Key computer components are becoming harder to source and more expensive. This is mainly because large cloud and AI providers are purchasing equipment in increasing volumes, leaving less availability for others.
Industry leaders are warning that:
Update (Resolved): January 23, 7:00 a.m.
The login issue has now been resolved. Thank you for your patience while we worked to restore service.
Original message: January 22, 4:30 p.m.
Microsoft is reporting a service issue that may affect multiple Microsoft 365 services, including Exchange Online, the Microsoft 365 suite, OneDrive, and SharePoint Online.
What you may notice:
Due to an unexpected system issue, the Minerva waitlists were inadvertently cleared. IT Services and Enrolment Services have resolved the situation, and waitlists are now functioning normally.
Thank you for your patience and understanding.
Microsoft is currently retiring SharePoint's “alert me”, which will disappear from McGill’s SharePoint sometime between January and July 2026. McGill has no control over the exact moment when the feature will be removed within that timeframe.
As part of Microsoft’s latest Teams update, the Files tab (in channels and chats) is being renamed Shared. This change is being gradually rolled out. Some McGill users will see this change before others. For a little while, you may see both Files and Shared tabs across your Teams.
Previously, there was a Files tab in Teams channels and chats.
That tab is being renamed Shared, and it will bring together:
A phishing email is circulating among the McGill community. See details below. If you receive it, please do not interact with it.
If you have already filled out the Google Form associated with this email and submitted personal and financial information, including your McGill password
myProgress (DegreeWorks advising) will be unavailable from Friday, December 5th 8:00am to Sunday, December 7th, at 3:00pm.
More information about myProgress
There are important changes to how staff and faculty can purchase computer equipment.
You can quickly report a suspicious email using the Report Junk or Report Phishing buttons available in Microsoft Outlook, whether you’re using the desktop app, mobile app, or Outlook on the web.
French follows...
We are excited to announce a new look coming to the Windows lock screen on computers managed by IT Customer Services (ICS).
Update - Thursday, August 14, 2025 - Afternoon:
Staff and students can now access Minerva without any issues.
Original announcement:
Staff and students may currently experience difficulties accessing Minerva. Our IT Services team is actively working to resolve the issue. We appreciate your patience and will provide updates as soon as possible.
A phishing email is circulating among the McGill community. See details below. If you receive it, please do not interact with it.
If you have already interacted with this email (such as clicking a link or submitting personal information, including your McGill password):
Workday has informed us of a phishing campaign that targeted many large organizations, including Workday. This led to unauthorized access to one of their third-party platforms, Workday’s Customer Relationship Management (CRM) software. There is no indication that McGill employees’ personal information and HR related information stored in McGill's Workday system were accessed during this incident.
Nevertheless, we are doing our due diligence to investigate, and we are taking all necessary precautions to safeguard our systems and information.
McGill’s IT Services equipment loans will be reduced to better reflect current needs and available resources. Starting August 18, 2025, only a limited selection of commonly borrowed equipment will remain available: laptops and wireless microphones.
This initiative supports efforts to optimize resources and modernize services in line with Horizon McGill.
During this transition, equipment pick up will continue to be available by appointment.
