IT Services will be upgrading McGill’s InterZone firewall on Saturday, March 14, 2026.
This change should not impact access to Internet or any McGill Data Center services. Users may experience a brief interruption when accessing some McGill systems that are not hosted in the McGill Data Center.
This upgrade is part of an ongoing project to replace firewalls that are end of support, providing users with better and more secure access to McGill applications and systems.
Update:
The REDCap system (Administration & Research) is now back online and fully operational.
The necessary updates and security measures have been completed, and service has been restored. We continue to monitor the system to ensure stability and security.
Thank you for your patience and understanding.
Original message posted yesterday:
The REDCap system (Administration & Research) has been temporarily shut down following the identification of critical vulnerabilities by the vendor.
Destiny One / Athena for the School of Continuing Studies (SCS) is currently unavailable affecting Non-Credit Course Offerings. Users are unable to log in at this time.
Our IT teams are actively investigating the issue. Updates will be shared as soon as more information becomes available.
Thank you for your patience.
UPDATED Feb. 20, 2026, 14h58
Workday service has been restored. Thank you for your patience.
McGill is currently experiencing intermittent internet slowdowns affecting some online services and browsing speeds.
Our IT teams are actively investigating and working to restore normal performance as quickly as possible.
Thank you for your patience. Updates will be shared as they become available.
The required upgrade to Banner INB and Minerva, McGill University’s administrative system for student records and finance, has been successfully completed.
As of Sunday, February 15 at 3:00 pm, all affected systems are now fully operational, including:
Banner INB
Minerva (including student tax receipts and the McGill MarketPlace)
myProgress (degree progress tracking)
myThesis (Thesis Examination Management)
A global situation will affect the cost and availability of computer equipment over the next few years.
Key computer components are becoming harder to source and more expensive. This is mainly because large cloud and AI providers are purchasing equipment in increasing volumes, leaving less availability for others.
Industry leaders are warning that:
Update (Resolved): January 23, 7:00 a.m.
The login issue has now been resolved. Thank you for your patience while we worked to restore service.
Original message: January 22, 4:30 p.m.
Microsoft is reporting a service issue that may affect multiple Microsoft 365 services, including Exchange Online, the Microsoft 365 suite, OneDrive, and SharePoint Online.
What you may notice:
Due to an unexpected system issue, the Minerva waitlists were inadvertently cleared. IT Services and Enrolment Services have resolved the situation, and waitlists are now functioning normally.
Thank you for your patience and understanding.
Microsoft is currently retiring SharePoint's “alert me”, which will disappear from McGill’s SharePoint sometime between January and July 2026. McGill has no control over the exact moment when the feature will be removed within that timeframe.
As part of Microsoft’s latest Teams update, the Files tab (in channels and chats) is being renamed Shared. This change is being gradually rolled out. Some McGill users will see this change before others. For a little while, you may see both Files and Shared tabs across your Teams.
Previously, there was a Files tab in Teams channels and chats.
That tab is being renamed Shared, and it will bring together:
A phishing email is circulating among the McGill community. See details below. If you receive it, please do not interact with it.
If you have already filled out the Google Form associated with this email and submitted personal and financial information, including your McGill password
myProgress (DegreeWorks advising) will be unavailable from Friday, December 5th 8:00am to Sunday, December 7th, at 3:00pm.
More information about myProgress
There are important changes to how staff and faculty can purchase computer equipment.
You can quickly report a suspicious email using the Report Junk or Report Phishing buttons available in Microsoft Outlook, whether you’re using the desktop app, mobile app, or Outlook on the web.
