Weak or stolen passwords are hackers’ primary points of entry. If you use the same password for various accounts (even if it a strong password), a security breach for one of those accounts puts all accounts at risk.
If you are prompted to create new credentials, make sure to create a unique password for your new account and:
UPDATE: The wired connectivity at Macdonald campus has been restored.
The login page for Minerva has been updated to implement Two-Factor Authentication (2FA) and Single Sign-On (SSO).
The new login page includes two options to log in. Please take note of which login method you should use:
The way we currently access McGill’s VPN (via Cisco AnyConnect) has been replaced by Cisco Secure Client. Cisco Secure Client is an upgraded version of Cisco AnyConnect and offers enhanced features, security and performance.
The issues affecting the non-credit course registration system have now been resolved.
Original announcement: A technical issue is affecting the non-credit course registration system. As a result, students of the School of Continuing Studies may be unable to access McGill services. IT Services is working towards a resolution, and we thank you for your patience during this time.
The issue affecting Facilities and Space Management System (FAMIS) is now resolved and the system is now available.
Original message: McGill's Facilities and Space Management System (FAMIS) is currently unavailable. IT Services is working towards a resolution. We thank you for your patience.
On August 11, 2023, UNIWeb will no longer be accessible to McGill staff and students. Given the very low usage rate and relatively high cost of the UNIWeb license, the decision has been taken to discontinue access to this tool.
Refer to the full message from the Academic Personnel Office.
Earlier today, Minerva experienced a temporary outage and some users were unable to access the site during this time. Please be advised that all users should now be able to access Minerva.
We thank you for your understanding.
Teamwork was a major motivator for many of the offices that joined the Sustainable Workplace Certification program this semester.\
It’s surprisingly easy. That was the most common takeaway for the 11 teams that joined the Sustainable Workplace Certification program this academic year.
On May 18, 2023, McGill will reset its Zoom licenses back to their basic (default) setting for account maintenance purposes and to remove inactive accounts. In order to reinstate your full Zoom account functionality, you will need to login anew. With the basic account setting, meeting times will be shorter and you will not be able to create recordings. You may reactivate your license and additional privileges by logging in to your Zoom account any time after this reset at https://mcgill.zoom.us.
UPDATE: The technical issue affecting MMP is now resolved.
Original message, published May 15, 2023:
We are experiencing a technical issue with MMP. You can continue submitting your purchase requisitions; however, there may be delays in issuing POs to the supplier. We are working on resolving the issue.
Microsoft's recent standard service update inadvertently introduced a code error causing Microsoft Teams to intermittently crash for Mac client users. Microsoft is on track to deploy a fix by the end of May. However, it may take up to a month for Microsoft to complete the deployment. As the deployment progresses, users may start to experience mitigation relief.
McGill is a founding member of Calcul Québec, a consortium of Québec Universities whose objective is to provide Advanced Research Computing (ARC) infrastructure and expertise to the research community.
What services are offered?
McGill and Calcul Québec work closely together to offer the following services:
UPDATE SUCCESSFUL:
We would like to thank you for your patience during the recent Documentum downtime.
The scheduled upgrade has been successfully completed and all related systems are now up and running!
ORIGINAL MESSAGE posted on March 3, 2023:
Dear members of the McGill community,
Please note that Spectrum NG Sign-on mechanism was updated today, February 28th, to an enhanced, up-to-date version including 2FA (Two-factor authentication). If you experience trouble signing-in, please reach out to the Service Desk and include the steps you followed and a screenshot of the error message.
