IT Services

Congratulations to the winners of the Office 365 Portal Photo Contest!

The 3 photos that received the highest ratings were:

  •  Redpath Museum lit up at night in the snow, submitted by Vahid Ghorbanian
  •  Arts building with colorful trees and bikes in front, submitted by Hamed Rafezi
  •  Arts building with leaves on the ground, submitted by Reza Tadayon


These 7 photos receive honorable mentions:

Classified as: Photo Contest Office 365
Published on: 25 Nov 2016

People Pages, located at, are slated for decommissioning by the end of May 2016. As such, any issues related to People Pages will no longer be addressed.

The replacement tool for managing biographical information is called McGill Profiles and will be available to all Site Managers shortly. For more information, see McGill Profiles - Overview

Classified as: Web Management System (WMS)*
Published on: 26 Jan 2016

McGill IT Services has extended the Wireless Network service to outdoor areas on the downtown campus. As of today you should be able to receive a signal near the Roddick Gates and around the intersection in front of the Three Bares statue.  Additional access points will be added in the Spring at Redpath terrace and James Sculpture Garden/James Square.

Read the recent article in the McGill Reporter ...



Classified as: Wireless Connectivity
Published on: 12 Jan 2016

Starting this January, McGill IT Services will begin providing WiFi to outdoor areas on campus. Initially, two areas will be covered: the Roddick Gates and the crossroads between the main entry road and the road in front of the 3 Bares statue. Another two areas will be covered in the spring:  Redpath terrace and the James Sculpture Garden / James Square.

Read the full article…

Classified as: Wireless Network, WiFi
Published on: 2 Dec 2015

As of Monday, February 16, 2015, access to McGill Library e-resources from off campus will end for all ineligible McGill affiliates. The Library's license agreements for electronic resources generally only cover off-campus access for current McGill students, faculty and staff.

In July 2013, in an effort to comply with licensing agreements for electronic content, the McGill Library began a process of analyzing McGill user and affiliated accounts to ensure that only eligible users were able to access the Library’s e-resources. This work has now been completed.

Published on: 5 Feb 2015

If you ride the inter-campus shuttle bus, you've probably found yourself waiting at the stop and wondering when it will arrive -- especially in the middle of January.  You don't have to guess...

The McGill Shuttle Bus Tracker is a mobile-friendly website that uses Google Maps to show you the location of each bus along its route, and how fast it's moving.

Just point your browser to 

Classified as: McGill Shuttle Bus Tracker
Published on: 23 Jan 2015

A phishing attempt is circulating with the subject line: "Suspicious Activity - Security Email Alert". The message says that your account has been used from a different location, and you need to verify your account withing 48 hours. A sample of the email is shown below.

Classified as: IT security alerts, email scam
Published on: 14 Nov 2014

A notification was accidentally sent out to a number of computers on campus. This notification gives users the option to install the Windows 7 Enterprise 64bit operating system by clicking on Run. It could either appear as a popup, or a notification in the System Tray on the lower right-hand corner of your computer screen.

If you did recieve this notification, press Close. If you accidentally hit Run, please contact the IT Service Desk immediately.

Published on: 14 Oct 2014

Yesterday, a new security vulnerability, affecting Bash, was announced. The Bash shell, commonly accessed through Command Prompt or the Terminal application, is a part of many Linux, Unix, and Mac systems. Since it has been around for more than two decades, older devices are also vulnerable. If used maliciously, Bash allows an attacker to take over an operating system, access confidential information, make changes, etc.. 

McGill’s IT Services is devoting their full attention to addressing any potential threat this may cause to centrally-managed IT systems.

Classified as: phishing, IT security
Published on: 25 Sep 2014

Starting today, August 19, McGill students have free access to the latest version of Microsoft Office 365 ProPlus, which includes Word, Excel, PowerPoint and other Office apps. You may download and install it on up to five compatible personal devices, including PCs, Macs, iPhones, iPads, and Android smartphones and tablets.

As long as you're a student at McGill University, you'll be able to continue to use Office 365 ProPlus at no charge, and will receive automatic software updates.

IT Services will roll out additional features of Office 365 in future phases, including:

Published on: 20 Aug 2014

Please be advised of a telephone scam claiming to be from WestJet or Air Canada telling you that you won "points/miles" or you are a "perferred customer". The call might look like it is coming from a McGill phone number. This is a scam and you have not won anything. This is an attempt to steal your personal information. Simply hang up the phone if you receive one of these calls.

You can find more information about this scam on the WestJet website.

Classified as: phishing, email scam
Published on: 21 May 2014

In April, we emailed you about the Heartbleed vulnerability and its potential impact on McGill. All of McGill's central IT systems have been evaluated, and updates were applied where needed. As a final precaution, we strongly encourage you to change your McGill Password without delay

If you are a McGill staff member, you are required to change your password.

Published on: 15 May 2014

A phishing attempt is circulating, with the Subject line: " UPDTATE". The message text states "shutting down some accounts due to congestion", and asks you to click on a link to "UPDATE".

Classified as: phishing, email scam
Published on: 15 May 2014

A phishing attempt is circulating, with the Subject line: "ITS help desk". The message text states "Your mailbox is almost full", and asks you to click on a link to increase your mailbox quota.

Classified as: phishing, email scam
Published on: 9 May 2014

A phishing attempt is circulating, with the Subject line: "Mail News Update!", and Sender: "McGill University". A sample of the email is shown below.

Classified as: IT security alerts, email scam
Published on: 19 Mar 2014


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