IT Services

The Office 365 portal gives students, faculty and staff members access to McGill Email (, OneDrive for Business cloud file storage, Office 365 ProPlus software, and a number of other useful cloud-based apps for content authoring and collaboration. 

Sign into the Office 365 portal at:

Classified as: Authentication, OneDrive, Email Office 365
Published on: 17 Apr 2018



Please take a few minutes to fill out the staff survey about telecommunications habits at McGill

For details, see the message below, sent to all staff on January 31, 2018.






MRO message to all staff:

La version française suit.

Classified as: Unified Communications
Published on: 9 Feb 2018

Changes and advances in technology allow McGill to continuously improve services to the university community while delivering efficiency and sustainable value. Whether it be to implement a new product, integrate systems, or develop in-house functionality, IT Services is proud to have collaborated on many of the university's major projects.

Here are the top initiatives IT Services worked on with you in 2017.

Classified as: IT Projects
Published on: 5 Jan 2018

McGill websites are currently not loading for some users when using If you use https:// the pages should load.

The web team is aware of the issue and is taking measures to resolve it as quickly as possible.

Thank you for your patience.

Classified as: Web Management System (WMS)
Published on: 4 Dec 2017

Over the past few months, you may have heard some buzz about the Recruitment to Retirement Program, aka "R2R". This new program will replace the current Banner Human Resources Information System (HRIS) and the Payroll One-Time Payment System (POPS), and will effectively replace much of the functionality employees currently access through Minerva. It's a very wide-reaching program, which will affect every McGill employee when it is deployed.

Classified as: Recruitment to Retirement, R2R
Published on: 21 Nov 2017

Are you a McGill Web Management System Site Administrator, Manager, or Editor?

Don’t forget to join us for the Web Service Group’s special presentation WMS Pro Tips: Sharing experiences and tool knowledge in the WMS. You won’t want to miss the highly-requested segment featuring webforms!

Only a very limited number of seats remain. If you haven’t already, register now to reserve your spot!

See you on Thursday, Nov 9, 2017 from 10:30 a.m. until noon in the SSMU Ballroom.

Classified as: McGill Web Management System, faculty, staff
Published on: 1 Nov 2017

Cyber Security is everyone’s business! As such, McGill’s IT Services is offering a number of activities over the coming weeks as an opportunity to help raise awareness about cyber security and the importance of protecting the confidentiality, integrity and availability of personal data, as well McGill’s information and information assets.

Classified as: IT security, cyber security, security awareness, online security
Published on: 16 Oct 2017

Last year McGill accepted an offer from Microsoft to move our existing Office 365 content from their U.S. data centers to their newly enabled Canadian data centers. Although using Microsoft's cloud-based data centers in the U.S. did not pose any security concerns, once their Canadian data centers were made available to us, we gladly agreed to move our data to Canadian soil, where we will continue to benefit from robust reliability, security, and privacy of industry standards, such as ISO 27001, ISO 27018, SOC 1 and SOC 2.

Classified as: Email Office 365
Published on: 3 Oct 2017

If you have upgraded your iPhone or iPad to iOS 11 you may encounter issues accessing your McGill email. That's because the Mail app on newly released iOS 11 is currently not compatible with (email on Office 365).  If you are still using iOS 9 or iOS 10, you are not affected.

Classified as: email, Outlook, iOS, iPhone, iPad
Published on: 19 Sep 2017

Sponsors of McGill resource accounts were notified in May and asked to reset the passwords of those accounts by May 24.  Any resource account passwords which were not changed since March have now been reset by IT Services and the accounts will not be accessible until the passwords are changed.

Sponsors of those resource accounts will be notified by email on June 21 and asked to contact the IT Service Desk if they require assistance, or if they are no longer responsible for managing the resource accounts with which they are affiliated. 

Classified as: McGill Password, password reset, phishing
Published on: 21 Jun 2017

A new role, Site Administrator, has been added to the McGill Web Management System (WMS).

What is it?

The Site Administrator serves as the primary contact and oversees the quality and overall objectives of their site. Replacing the now defunct designation of Primary Site Manager, this new role has been created to help ensure quality and reduce complexity for Site Managers and other contributors.

Classified as: WMS
Published on: 8 Jun 2017

The Web Service Group is working to make it easier for visitors to find and view events on WMS sites, similar to what is on

As a result, Channels Event Search will soon be made available to all WMS sites.

What is it?

Channels Event Search makes it possible to display, search, and filter local channels event content on any site where it is enabled.

This module provides the following displays:

Classified as: WMS
Published on: 8 Jun 2017

 A reset of resource account passwords is required before May 24th, 2017.  For resource accounts that had their passwords changed on or after March 8th 2017, when the password reset was initiated, a reset is not required.

Classified as: email, McGill Password, password reset
Published on: 12 May 2017

If you ride the inter-campus shuttle bus, you have to check out the Shuttle Bus Tracker. It's a mobile-friendly website that uses Google Maps to show the location and speed of each bus along its route.

So simple to use -- just point your browser to Click the colorful icons to see how fast the nearest bus is approaching.

This year the tracker has been updated for greater reliability and more precise data.

Classified as: McGill Shuttle Bus Tracker
Published on: 3 Jan 2017


The SANS Video Library is a security awareness program for all faculty and staff. This self-paced course includes a set of short educational videos, newsletters and quizzes on IT security. Each module identifies key behaviors that increase security risks to an organization and how we can address them. 

To register for the SANS Video Library: 

Classified as: IT Security Awareness Training, SANS, SANS video library
Published on: 2 Dec 2016


Back to top