The most recent Macdonald Scholarship Reception was held with a shared sense of honour and pride on Tuesday, April 14, 2026. The occasion brought together members of the Macdonald community to celebrate both the excellence of its student awardees and the generosity of its donors, whose commitment continues to shape meaningful academic pathways.

Published on: 5 May 2026

Update:
The issue affecting MyThesis has now been resolved, and the platform is fully accessible again.

McGill IT Services has confirmed that services are operating normally. Users can now resume accessing and submitting thesis-related content as usual.

We appreciate your patience and understanding while this issue was being addressed.


Original message:

MyThesis is currently unavailable, and users may be unable to access or submit thesis-related content at this time.

Published on: 4 May 2026

myThesis is currently down and we are working to resolve the issue. We’ll share updates as soon as service is restored. Thank you for your patience.

Classified as: IT Announcements; IT Alerts
Published on: 27 Apr 2026

IT Services strives to “create seamless and engaging digital experiences” for the McGill community. 

From tools that help students succeed to infrastructure upgrades and security enhancements, read the 2025 IT Services’ Annual Report to discover how we’re driving innovation and supporting students, faculty, and staff. 


Le service des TI s'efforce de "créer des expériences numériques fluides et engageantes" pour la communauté de McGill.

Classified as: IT Announcements
Published on: 7 Apr 2026

On the morning of Thursday, April 2nd, IT Services will renew the security certificate that secures authentication to McGill's wpa.mcgill.ca, eduroam, cusm-muhc.mcgill.ca, and wpa.bus.mcgill.ca Wi-Fi networks.

This certificate allows you to sign on to the Wi-Fi network securely.

Some Android and Windows devices, as well as all iOS/MacOS devices will display a message prompting users to accept the new certificate.

If you receive that message, please follow the instructions below:

Windows :

Classified as: IT Announcements
Category:
Published on: 1 Apr 2026

Update: uPrint Scan-to-Email Fix Deployment

The fix for the scan-to-email issue will be applied to all affected uPrint machines this afternoon.

Each machine will be briefly unavailable for about 3 minutes while the update is installed:

  • Around 1:30 p.m. for some machines
  • Around 2:30 p.m. for others

During this time, the machines will not respond.

Thank you for your patience as we complete this update.

Category:
Published on: 25 Mar 2026

Microsoft has experienced an incident affecting Planner in Teams, currently making it unavailable for some users.

A solution is in place, but it may take up to 72 hours to fully take effect.

Workaround: If Planner is missing or cannot be added in Teams, please use the Planner web app in the meantime.

Thank you for your patience.

Category:
Published on: 25 Mar 2026

Update: 

The REDCap system (Administration & Research) is now back online and fully operational.

The necessary updates and security measures have been completed, and service has been restored. We continue to monitor the system to ensure stability and security.

Thank you for your patience and understanding.

Original message posted yesterday:

The REDCap system (Administration & Research) has been temporarily shut down following the identification of critical vulnerabilities by the vendor.

Classified as: IT systems unavailable/issues; IT Alerts; IT Announcements
Published on: 2 Mar 2026

Destiny One / Athena for the School of Continuing Studies (SCS) is currently unavailable affecting Non-Credit Course Offerings. Users are unable to log in at this time.

Our IT teams are actively investigating the issue. Updates will be shared as soon as more information becomes available.

Thank you for your patience.

Published on: 24 Feb 2026

McGill is currently experiencing intermittent internet slowdowns affecting some online services and browsing speeds.

Our IT teams are actively investigating and working to restore normal performance as quickly as possible.

Thank you for your patience. Updates will be shared as they become available.

Published on: 20 Feb 2026

We are currently investigating a system-wide issue affecting Lenel building access for some students and postdoctoral fellows. Impacted individuals may find their building access is unexpectedly not working. This appears to be an access issue (not a card replacement issue).

Please do not replace your card unless you are specifically advised to do so. We are working to restore access as quickly as possible and will post updates as they become available.

Classified as: IT Alerts, IT Announcements, IT Announcement, ACCESS
Category:
Published on: 17 Feb 2026

The required upgrade to Banner INB and Minerva, McGill University’s administrative system for student records and finance, has been successfully completed.

As of Sunday, February 15 at 3:00 pm, all affected systems are now fully operational, including:

  • Banner INB

  • Minerva (including student tax receipts and the McGill MarketPlace)

  • myProgress (degree progress tracking)

  • myThesis (Thesis Examination Management)

Published on: 10 Feb 2026

On Saturday, November 8, 2025, Healthy Brains, Healthy Lives (HBHL) presented the third edition of the Amazing Brain Science Talks, in partnership with Brain Canada Foundation and the Brain-Heart Interconnectome. Held at the Grande Bibliothèque in Montreal, the event attracted over 100 attendees for an engaging afternoon discussing popular topics in brain health.

Classified as: FMHS, brain research, Healthy brains healthy lives, neuroscience
Published on: 10 Dec 2025

Update - Thursday, August 14, 2025 - Afternoon:

Staff and students can now access Minerva without any issues.

Original announcement:

Staff and students may currently experience difficulties accessing Minerva. Our IT Services team is actively working to resolve the issue. We appreciate your patience and will provide updates as soon as possible.

Published on: 14 Aug 2025

What if career steering and planning did not have to wait until graduation?

Published on: 13 Mar 2025

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