Canada’s trucking industry has a worker shortage, and competition for qualified drivers is high. The last-mile delivery company Sysco is offering truck drivers up to $30 an hour – with a $10,000 bonus once they meet all of the company’s service standards. This type of incentive can help address a company’s need for employees in the short-term, but it doesn’t address the larger problem, said Prof. Mehmet Gumus in an interview with CTV News.


Sri Lanka is facing down a liquidity crisis. It has $50 billion in debt to foreign creditors, but no foreign currency reserves. The country foreign currency was depleted when pandemic-related travel restrictions undermined its thriving tourism industry. It also imports many goods, and costs soared as energy prices rose.

Health questionnaires are time-consuming – for doctors and patients alike. “The digitalization of all of those questions would allow patients to do lot of work before visiting a physician,” says Maxime Cohen, a Professor of Retail and Operations Management at Desautels and the Chief AI officer for ELNA Medical, Canada’s largest network of clinics. That would save a lot of time, and could help physicians see more patients, and increase access to health care for more people.

Even the darkest cloud has a silver lining – but there is a time and a place to mention it. When employees are struggling through a crisis, putting a positive spin on the situation can make them feel as though their concerns aren’t being taken seriously, according to Patricia Faison Hewlin, an Associate Professor of Organizational Behaviour at Desautels. Instead, managers should seek to maintain open lines of communication, demonstrate empathy and know how to seek additional resources when they are needed.

Walk into any hospital and you’ll witness a complex, multi-level system of personnel in action, interacting with each other, with patients, and with high-tech equipment around the clock. Healthcare systems naturally face management challenges—the COVID-19 pandemic amplified those and introduced new ones. How can management insights gleaned from the pandemic help healthcare move forward into sustainable systems that prioritize the well-being of both practitioners and patients?

Animal welfare and a desire to reduce carbon emissions inspired Betty Zoller (MBA’15) to adopt a vegetarian diet. But when Zoller was looking for a nut-free cheese alternative, there weren’t any options. Many plant-based cheese alternatives are made using a base of cashew nuts or coconut oil, and seeing a gap in the available options, Zoller founded Aviva. The Montreal-based company uses chick peas, lentils, beans and seeds to make plant-based alternatives for common cheeses like cheddar, gouda and feta.

It is no secret that inflation has sent costs soaring, but wages are going up too. In a recent survey of US small businesses, more than two-thirds said they had increased the wages of their employees. Companies that don’t match inflation are essentially asking their staff to take a pay cut, says Prof. Jean-Nicolas Reyt in an interview with BBC Worklife. That will make employees unhappy, and the best ones could choose to move on to companies where better wages make them feel more appreciated.

Dr. Mark Eisenberg (IMHL'10) was one of nine senior scholars named a James McGill Professor. The Professor in the Department of Epidemiology, Biostatistics and Occupational Health was one of nine senior scholars who earned the distinction, which recognizes outstanding and original researchers, who are international leaders in their field.

Congratulations to 2023 BCom Jaslie Denault and MBAs Alfonso Rodriguez Gomez, David Iacono and Kriti Pradhan, in collaboration with Faculty Lecturer Tatiana Gauvin, for their honourable mention at the annual DEI Global Case Writing Competition for their submission Diversity, Equity and Inclusion at Dyn

The influential business school news site Poets&Quants has named McGill-HEC Montréal EMBAs Jean-Pierre Michael and Carlos Andrade to its 2022 Best & Brightest Executive MBA list. The graduates were among 101 individuals selected from 49 top business schools around the world for personifying excellence – be it academic performance, extracurricular involvement, or professional achievement.

Speed and variety. These are the pillars of the fast fashion model. Retailers like H&M and Zara seek to bring style to the masses by emulating the trends of Paris and Milan, but their model of disposable clothing comes with a high environmental cost. With this business model in place, it simply is not possible for these businesses to be sustainable, said Prof.

Payments on variable rate mortgages have gone up, and house prices have gone down. We are already seeing the impact of higher interest rates, and we are not done yet, according to Prof. Sebastien Betermier. “I expect to see a continuation of what we are already seeing,” Betermier told CTV News. “An increase in the cost of credit, and a decrease in the use of credit.” Labour shortages are an added complication in guiding Canada’s economy through this rough patch. A new kind of brain drain has been contributing to that shortage.

Some might see the model of hybrid work as a half-measure, but Shopify is using it to transcend geography – and as a work-around for the skilled worker shortage that’s plaguing the tech sector.
"We're trying to be more decisive to say, ‘work from anywhere, but make sure you and your team are getting together,’” said Shopify President Harley Finkelstein in an interview with Prof. Karl Moore for Forbes.com.
Leaders should spend less time worrying about people who leave, and more time celebrating those that stay, according to Samer Saab (BEng’93, MBA’96), the CEO of Explorance, a leading experience management solutions company.
In an era of talent scarcity, the balance of power between employer and employee has shifted, Saab told Medium.com in an interview for Authority Magazine.

As heatwaves increase around the world and weather patterns become even more unpredictable, top researchers at McGill’s Desautels Faculty of Management are finding novel solutions to the climate crisis—solutions that link multiple industries, regulatory bodies, leaders, entrepreneurs, workers, and consumers. Because the only way forward is together.
