COVID-19 update (Feb 9, 2021): registered McGill students with questions concerning their student account or student record are recommended to book a virtual appointment (see below) for assistance.
In-Person Appointment (for newly-admitted or returning students)
- Appointments for document pick-up or commissioner for oaths:
-
For pickup of a document which has already been ordered. You will be sent a booking link once you have received confirmation that your document is ready for pickup
-
For an appointment with a Commissioner for Oaths for signing of documents in support of your claim for Quebec Residency tuition status. You will be sent a booking link once we have reviewed your documents
-
-
Book an appointment for some other reason
(virtual appointments are a strongly recommended alternative)
Students visiting Service Point for their pre-booked appointment will be permitted to enter the building provided they meet the following conditions:
-
Must have an appointment for service for that date/time
-
Must wear a procedural mask. Locations on campus where students can obtain a procedural mask are listed here
-
Must present valid McGill ID
-
If the purpose of the appointment is to obtain your McGill ID card, you must present valid government-issued identification
-
Please refer to the mandatory directives for preventing the spread of Covid-19 on campus.
NOTE for New Students: If you are looking to obtain a reduced fare OPUS card, and don't have a McGill ID card yet, you will not be able to order this in Minerva. However, you can visit the STM website directly for alternative options.
Address: 
3415 McTavish
Montreal, Quebec
H3A 0C8
Speak with an Exchange Advisor or Service Point agent virtually, on MS teams!
Virtual Appointments are highly recommended vs In-person appointments.
Requirements: McGill Username and Password
Service Hours: NOW DAILY from 3pm to 4pm (Monday - Friday)
Book your appointment here
Call
Service Point phone agents are pleased to help with questions regarding your McGill record, application for admission and any other question you may have.
Telephone: +1 (514) 398-7878
Service Hours: Monday to Friday 10am to 3pm EST (closed Statutory Holidays)
Email Options
Select the title that best describes you:
