Update regarding coronavirus (COVID-19)

Contact Us

As we gradually resume in-person services, please note that an appointment will be required and that only select services will be available (view the In-Person Appointment tab). Should you have detailed questions concerning your application, student account or student record, we are happy to help you using one of our other modes of contact.

In-Person Appointment

Only students with an appointment will be permitted to enter the building and must wear a mask or face covering. Please refer to the mandatory directives for preventing the spread of Covid-19 on campus.

Please continue to monitor this page for updates regarding services available.

Services Currently Available as of 07-Oct-2020
New or replacement McGill ID Card available on Wednesdays from 10AM - 12:00PM. Book an appointment HERE

- To verify your eligibility, please refer to the Student Records website
- We will ask for the mask or face covering to be removed only when taking your photo for the ID card  





3415 McTavish
Montreal, Quebec
H3A 0C8

Virtual Appointments

Join us virtually on MS Teams! (a McGill username and password is required)

Book a virtual appointment with a Service Point agent

Book a virtual appointment with an Exchange Coordinator

Note: Should you require a McGill ID card, you will need an in-person appointment , please refer to that section.

Call or Chat

Telephone: (514) 398-7878

Service Point phone agents are pleased to help with questions regarding your McGill record, application for admission and any other question you may have.


Prefer typing to speaking on the phone?

Chat with us!

Note however, Service Point chat agents are not able to access/view your McGill record nor your application for admission - they can help clarify information or instructions and can direct you to the appropriate McGill departments where necessary.


Service Hours: Monday to Friday 10am to 4pm EST

Email Options

Select the title that best describes you:

Future McGill Student

School Counsellor

McGill Applicant

Current McGill Student

Former McGill Students and Alumni




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