All Student Services Units are closed Monday, May 20 and reopen Tuesday, May 21. Visit our 24/7 Care page for immediate community resources.

Telehealth Services

Services available to McGill Students

These programs are paid for through insurance or student fees. 

Dialogue

  • Dialogue is an online platform that allows you to virtually connect with nurses and physicians via a mobile or web app from anywhere in Canada, free of charge.   
  • Students covered by all student union managed health insurance (PGSS, SSMU, MCSS, MACES) have access to virtual health care through the Dialogue Health mobile app.

Maple

  • Maple is a tool that provides access to an appointment with a doctor, at a distance. Students with Medavie Blue Cross Insurance can sign up for direct billing by following the steps on the International Student Services Maple webpage. Provincial insurance plans and/or other supplemental insurance plans, however, may not cover Maple services. 

keep.meSAFE

  • Free, unlimited, 24/7 access to mental health support for ALL McGill students.
  • Keep.meSAFE is a mental health counselling service, offered to students in partnership with SSMU and PGSS, that provides 24/7/365 access to licensed counsellors through telephone or mobile chat in over 60 languages with a diverse counsellors who understand your experience and the unique needs of your community (including 2SLGBTQ+, BI&POC, immigrant communities, international students, individuals with disabilities, veterans, and more). To access this service, download the TELUS Health Student Support app for Apple iOS or Android

 

Other Virtual Health Services

811

  • Dial 811
  • Speak with a nurse or psychosocial worker 24/7, 365 days a year
  • Free and anonymous

Tia Health

  • Tia Health allows you to book an appointment with and see a doctor without leaving the house
  • Fees depend on the province and type of appointment* 
  • Book your virtual appointment via the website with your health card

Olive

  • Connect with an MD for Medical consultations, prescriptions, and referrals to specialists via your phone, tablet or computer 24 hours/day
  • Fees depend on the province and type of appointment* 
  • Not to be used for: medical emergencies, controlled medications, form completion or physical exams 

Dermago

  • Dermatology support. Consult a Nurse Practitioner or Dermantologist, no referral from a GP is needed
  • Fees depend on the province and type of appointment*
  • Acne, rosacea, eczema, psoriasis, hair loss, sunspots, eyelash loss and wrinkles can all be evaluated and treated virtually. 
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