All Student Services Units are closed Monday, May 20 and reopen Tuesday, May 21. Visit our 24/7 Care page for immediate community resources.

Telehealth Services

Services available to McGill Students

These programs are paid for through insurance or student fees. 


  • Dialogue is an online platform that allows you to virtually connect with nurses and physicians via a mobile or web app from anywhere in Canada, free of charge.   
  • Students covered by all student union managed health insurance (PGSS, SSMU, MCSS, MACES) have access to virtual health care through the Dialogue Health mobile app.


  • Maple is a tool that provides access to an appointment with a doctor, at a distance. Students with Medavie Blue Cross Insurance can sign up for direct billing by following the steps on the International Student Services Maple webpage. Provincial insurance plans and/or other supplemental insurance plans, however, may not cover Maple services. 


  • Free, unlimited, 24/7 access to mental health support for ALL McGill students.
  • Keep.meSAFE is a mental health counselling service, offered to students in partnership with SSMU and PGSS, that provides 24/7/365 access to licensed counsellors through telephone or mobile chat in over 60 languages with a diverse counsellors who understand your experience and the unique needs of your community (including 2SLGBTQ+, BI&POC, immigrant communities, international students, individuals with disabilities, veterans, and more). To access this service, download the TELUS Health Student Support app for Apple iOS or Android


Other Virtual Health Services


  • Dial 811
  • Speak with a nurse or psychosocial worker 24/7, 365 days a year
  • Free and anonymous

Tia Health

  • Tia Health allows you to book an appointment with and see a doctor without leaving the house
  • Fees depend on the province and type of appointment* 
  • Book your virtual appointment via the website with your health card


  • Connect with an MD for Medical consultations, prescriptions, and referrals to specialists via your phone, tablet or computer 24 hours/day
  • Fees depend on the province and type of appointment* 
  • Not to be used for: medical emergencies, controlled medications, form completion or physical exams 


  • Dermatology support. Consult a Nurse Practitioner or Dermantologist, no referral from a GP is needed
  • Fees depend on the province and type of appointment*
  • Acne, rosacea, eczema, psoriasis, hair loss, sunspots, eyelash loss and wrinkles can all be evaluated and treated virtually. 
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