How To Access Hub Clinical Services

Êtes-vous francophone? Vous pouvez accéder aux services en français au Pôle.
Are you francophone? You can access services in French at the Hub.

Eligibility

See Hub Policies - Eligibility.


Appointments

See Contact Us.


Fees

See Hub Policies - Fees.


Confidentiality and Release of Information

See Hub Policies - Confidentiality and Release of Information.


Personal Information Changes

See Personal Information Changes.


Insurance

Not sure which insurance plans you are enrolled in?  Check your Account Summary in Minerva to see if you have paid for the McGill IHI Plan or SSMU/PGSS/MCSS supplemental health or dental plans.

McGill International Health Insurance Plan

The McGill International Health Insurance (IHI) Plan is mandatory for all international students.  Canadian Non-Residents or new Permanent Residents who do not have provincial health insurance coverage may opt in to the International Health Insurance Plan. Students also have access to supplemental health and dental insurance through their student society.

Activate Your Coverage:

You must activate your coverage in Minerva to be able to use your insurance coverage and make claims. 

Make a Claim:

Whenever you go to a clinic outside McGill, you will most likely need to pay for any medical services received, and then submit a claim to your insurance provider(s).

Provincial Health Insurance Plans

These plans are available to Residents of Canada. Your provincial health care plan provides coverage for primary health care and care in hospitals.

Students studying outside of their province of residency must inform their provincial health agency in order to maintain their coverage. Contact your provincial health agency:

 

If you are a Canadian citizen without provincial residency, please visit the International Student Services Health Insurance website for more information.

Supplemental Health Insurance Plans (SSMU, PGSS, MCSS)

Supplemental health and dental plans help you pay for services that are not covered by the McGill IHI Plan. International students are automatically enrolled in the SSMU, PGSS, or MCSS dental plans. Canadian residents are automatically enrolled in the SSMU, PGSS, or MCSS health and dental plans if registered in a Fall semester (details available on the Student Accounts website).

Students may choose to opt-in or opt-out of these plans during the Change-of-Coverage and Opt-Out Period (visit studentcare.ca for instructions).

Private Health Insurance

Consult your insurance provider for information on your plan.  If you're looking to buy private insurance, many banks and private insurance companies offer health and travel insurance.  Be sure to compare costs and coverage limitations when choosing a plan.

International students covered by private health insurance are not exempt from the McGill International Health Insurance plan.

Insurance Tips:

  1. Familiarize yourself with your insurance plan(s) before you access healthcare or make a claim.
  2. Make sure your insurance card is valid and up to date.
  3. If you have more than one insurance plan, you can combine them to get more coverage when submitting a claim. Check with each provider to see where you should submit the claim first.
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