ISS is available virtually and in-person Mondays-Fridays during business hours.
If you are experiencing an emergency, call 911 or consult the Student Wellness Hub’s urgent care page to find an appropriate resource.
The McGill Student Wellness Hub offers many different clinical services to students who pay student services fees.
If you consult a doctor (General practitioner & psychiatrist), you will be covered at 100% and the Hub will bill Medavie Blue Cross directly. Simply present your health insurance card at the time of your appointment; there is nothing to pay upfront.
All other clinical services available at the Hub (e.g. nurses, counselors, LWAs) are made possible by your student services fee. There is no additional fee to pay for these Hub services and your insurance provider will not be billed.
When accessing care at an off-campus clinic, you will likely have to pay upfront for services. Please obtain a receipt so you can submit a claim to Medavie Blue Cross. Please note, administrative fees from an off-campus clinic will not be covered under the IHI plan.
Under the IHI plan, international students have access to a variety of telehealth options, such as Maple Virtual Care. Other Physical and Mental Health Telehealth services may be available to you through your Student Union and Student Services fees.
We would highly suggest that you review our International Health Insurance & Accessing Healthcare in Quebec webinar We go through how the health insurance works and what to expect from the health care system in Quebec.
Local Wellness Advisors offer a great first step towards accessing care, whether on or off-campus. Book an appointment today with the International Students Local Wellness Advisor, Jocelyn Porter.
Any questions? Please email international.health [at] mcgill.ca