On May 18, 2023, McGill will reset its Zoom licenses back to their basic (default) setting for account maintenance purposes and to remove inactive accounts. In order to reinstate your full Zoom account functionality, you will need to login anew. With the basic account setting, meeting times will be shorter and you will not be able to create recordings. You may reactivate your license and additional privileges by logging in to your Zoom account any time after this reset at https://mcgill.zoom.us.
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Published on: 17 May 2023
UPDATE: The technical issue affecting MMP is now resolved.
Original message, published May 15, 2023:
We are experiencing a technical issue with MMP. You can continue submitting your purchase requisitions; however, there may be delays in issuing POs to the supplier. We are working on resolving the issue.
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Published on: 15 May 2023
Microsoft's recent standard service update inadvertently introduced a code error causing Microsoft Teams to intermittently crash for Mac client users. Microsoft is on track to deploy a fix by the end of May. However, it may take up to a month for Microsoft to complete the deployment. As the deployment progresses, users may start to experience mitigation relief.
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Published on: 26 Apr 2023
McGill is a founding member of Calcul Québec, a consortium of Québec Universities whose objective is to provide Advanced Research Computing (ARC) infrastructure and expertise to the research community.
What services are offered?
McGill and Calcul Québec work closely together to offer the following services:
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Published on: 17 Apr 2023
UPDATE SUCCESSFUL:
We would like to thank you for your patience during the recent Documentum downtime.
The scheduled upgrade has been successfully completed and all related systems are now up and running!
ORIGINAL MESSAGE posted on March 3, 2023:
Dear members of the McGill community,
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Published on: 3 Mar 2023
Please note that Spectrum NG Sign-on mechanism was updated today, February 28th, to an enhanced, up-to-date version including 2FA (Two-factor authentication). If you experience trouble signing-in, please reach out to the Service Desk and include the steps you followed and a screenshot of the error message.
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Published on: 28 Feb 2023
La version française suit.
Dear members of the McGill community,
Effective immediately, please be advised that the application TikTok must not be installed on any mobile device (i.e., mobile phone or tablet) that has been provided to you by the University, or on any mobile device for which McGill covers the cost of the mobile service. If you currently have TikTok installed on your McGill mobile device, you must remove it immediately.
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Published on: 28 Feb 2023
In accordance with McGill's Climate & Sustainability Strategy, McGill is moving to a new telephone system to reduce our environmental footprint related to our physical phone system.
We are transitioning to a softphone solution. Exceptionally, physical phones will only be available for the following spaces:
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Common areas not assigned to an individual
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Conference rooms, labs, workshops
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Receptionist and Administrative Assistants’ desks
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Department/Unit offices
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Published on: 17 Feb 2023
As part of McGill’s ongoing efforts to keep our systems secure, McGill IT Services will begin on February 15, 2023, automatically uninstalling unused and outdated software that may contain security vulnerabilities from ICS-managed desktop and laptop Windows computers.
How does this affect you?
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Published on: 13 Feb 2023
Hello,
The IT Services team has created 10 information drop-in sessions for the resource account sponsor community to ask any questions they may have regarding their respective account(s) and about the process moving forward, whether your respective account(s) should remain active, deactivated, transferred to a shared mailbox account, or transitioned to another type of non-personal account.
Please attend one of the sessions that best suits your availability.
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Published on: 8 Feb 2023
An issue affecting myCourses is causing processing delays with course enrolment and unenrolment. Users may not immediately see their updated enrolment records on myCourses.
We thank you for your patience while we work to resolve the issue.
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Published on: 9 Jan 2023
An updated version of It Takes All of Us for all students, staff, and faculty will be live and available in myCourses as of January 30, 2023. More details: https://www.mcgill.ca/sv-education/
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Published on: 14 Dec 2022
Did you know... McGill students have access to 20 GB FREE personal file space on OneDrive, Microsoft’s cloud file storage component of the Office 365 package.
Important: New OneDrive storage capacity
Please note that students receive 20GB of storage for McGill's OneDrive as well as 20GB storage for McGill's email (Outlook).
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- BCom Program
- Faculty of Education
- Dept. of Educational and Counselling Psychology
- Dept. of Integrated Studies in Education
- IT Services
- Dept. of Kinesiology and Physical Education
- Law Grad Studies
- Law student affairs
- MBA Program
- Inst. for Gender/Sexuality/Feminist Studies
- Desautels Faculty of Management
- Faculty of Science
- School of Communication Sciences and Disorders
- Teaching and learning
Published on: 9 Dec 2022
McGill-managed desktop and laptop Windows computers will receive an important security update beginning on October 31, 2022. Cisco Secure Endpoint, McGill’s antivirus software, will receive its regularly scheduled, monthly update. The process to update all affected machines will take approximately 2 weeks.
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Published on: 28 Oct 2022
As of June Wednesday, June 15, 2022 McGill's Facilities and Space Maintenance System, FAMIS will only be accessible through a remote connection to a secure "containment" environment. This is necessary because FAMIS only runs in Internet Explorer, which is no longer supported by Microsoft.
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Published on: 15 Jun 2022
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