UPDATE SUCCESSFUL: Documentum upgrade from March 10 to 13

Published: 3 March 2023


We would like to thank you for your patience during the recent Documentum downtime.

The scheduled upgrade has been successfully completed and all related systems are now up and running!


ORIGINAL MESSAGE posted on March 3, 2023:

Dear members of the McGill community,

IT Services is preparing for a required upgrade to Documentum, the University's Content Management System (i.e., eCalendar, D2, Webtop, Captiva, Records Manager) for faculty and staff members. Upgrading our systems on a regular basis is a fundamental activity that McGill University performs to ensure we get the most functionality and security out of our tools and systems.

Extended downtime  

The downtime for the upgrade is scheduled to start on Friday, March 10, 6:00 PM and end on Monday, March 13, 12:00 PM

During this period, Minerva (PCard – MOPS menu), myProgress (Graduate Milestones Management menu), and myThesis will also be unavailable. 

Please plan your activities, accordingly, considering this downtime period.

A post-upgrade announcement will be posted on the IT Support site. 

Thank you for your support and collaboration. 


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