Student Services is here for you!

McGill offers a wide variety of services to support student success and well-being. Due to the COVID-19 alert level in Montreal, some of our services will return to remote delivery until further notice. For details, click visit the "How to Access Student Services" page. In all cases, access is by appointment only, so please contact us for an appointment.

Coronavirus Updates How to Access Student Services Remote Student Life Portal

Meet with a Professional

Eligibility

To be eligible for the services of the Student Wellness Hub you must:

  • Be physically located in the province of Quebec at the time of your appointment. This is due to restrictions imposed by various professional orders who license our clinicians to practice in certain jurisdictions.
  • Consent to having an appointment in-person or via telehealth dependant on the service.

Please note that, due to COVID-19, some of the services listed below might not be available at this time. Please call us at 514-398-6017 if you have any questions. 

Examples of services you can receive from a...

Doctor/Nurse

  • Vaccines
  • Pap test
  • Prescriptions and renewals
  • Referral to a specialist
  • STI testing
  • Any medical concern you may have

Dietitian

  • Information and guidance for dietary choices (e.g. veganism, vegetarianism, etc.)
  • Information on food and health for athletes
  • General information on healthy eating

Counsellor

Care for:

  • Depression
  • Disordered eating (e.g. binge eating, obsessive thinking)
  • Anxiety
  • Feeling overwhelmed
  • Procrastination
  • Relationship troubles
  • Substance use
  • Trauma
  • As well as referrals to a McGill psychiatrist

Psychiatrist (requires referral from a medical doctor)

  • Diagnosis of mental illnesses (including, but not limited to depression, anxiety, eating disorders, bipolar and other mood disorders)
  • Prescribing and monitoring of medication for a diagnosed mental illness
  • Referrals to appropriate care, both on- and off-campus

Access Advisor

  • General mental health support and questions
  • Initial triage/discussion about your mental health and what options are available to you
  • Referrals to appropriate care, both on- and off-campus

Access Advisor appointments can be booked online here

Appointments

In-person appointments are available with  general practitioners and nurses. For other services, please visit our How to Access Services page for more information. Drop-in appointments are not available

To Book a Future Appointment

Please call 514-398-6017 (Monday to Friday from 10 a.m. to 12:30 p.m., and 2 p.m. to 3:30 p.m.) to make an appointment with any Hub professional.

If you're meeting a counsellor, you will be able to indicate if you’d like them to be:

  • French-speaking
  • Indigenous
  • A particular gender
  • Or to specialize in 2SLGBTQIA+ experiences 

Preferences may impact your wait times.

Access Advisor appointments can be booked online here. 

To Cancel an Appointment

Please call 514-398-6017 to cancel an appointment at least 24 hours in advance. You may also cancel an appointment by emailing hub.clinic [at] mcgill.ca (subject: Appointment%20Cancellation, body: Hello%2C%0AMy%20student%20ID%20is%20%7B%7D%20and%20I%20would%20like%20to%20cancel%20my%20appointment%20with%20%7Btype%20of%20professional%7D%20on%20%7Bdate%7D.%0A%0AThanks) , but you must call to re-book.

See the PDF icon fees table for late cancellation and no-show fees. Note that if your appointment is on Monday, you must cancel on Friday to avoid paying the fee.

Failing to cancel an appointment on time also means that your spot can't be given to another student.

Average Wait Times

Doctors & Nurses

1-2 days (telehealth)

7-11 days (in-person)

Dietitians 21-28 days
Counsellors & Local Wellness Advisors 7-10 days
Psychiatrists 35-42 days

Transferring Counsellors

If you'd like to transfer counsellors, please read more first.

Medical Laboratory Services

Our medical laboratory team provides in-person services to students during opening hours by appointment only.

Before booking an appointment, you must:

  • Have a lab requisition from a clinician working at the Student Wellness Hub. We do not accept laboratory requisitions from outside the Student Wellness Hub.

Note our staff cannot do throat swabs for individuals who are experiencing symptoms regardless of the reason. If you cannot get an appointment at the Student Wellness Hub, we ask that you visit the closest MUHC Testing Center.

Book Now!

 

Have Comments?

If you've accessed care at the Student Wellness Hub, we'd love to hear from you! All feedback is confidential.

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