Phishing Alert: Fake file-sharing phishing campaign directing to fake portal sites
A phishing email is circulating among the McGill community. See details below. If you receive it, please do not interact with it.
If you have already interacted with this email (such as clicking a link or submitting personal information, including your McGill password):
Changes to IT Services equipment loans – What you need to know.
McGill’s IT Services equipment loans will be reduced to better reflect current needs and available resources. Starting August 18, 2025, only a limited selection of commonly borrowed equipment will remain available: laptops and wireless microphones.
This initiative supports efforts to optimize resources and modernize services in line with Horizon McGill.
Some users may be unable to browse the web from home
Some users are currently unable to browse the web from home. The IT team is actively investigating the issue and working to restore normal service as quickly as possible.
If you are affected, please contact the IT Service Desk for assistance.
Updates will be shared as they become available. We appreciate your understanding.
The brand new “It Takes All of Us” course completion Award!
Starting July 29th, 2025 , you will receive an award when you complete the “It Takes All of Us” course” in myCourses.
More information
The IT statistics and project dashboard are now available!
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IT Services strives to create seamless and engaging digital experiences for the McGill community. We implement solutions, upgrades, and security enhancements that enable productivity, efficiency, and continued success for our staff and students.
Ban of DeepSeek on McGill devices / Interdiction d'utilisation de DeepSeek sur les appareils de McGill
This message is published on behalf of Paul Chamberland, Chief Information Officer & Associate Vice-Principal IT Services. / Ce message publié au nom de Paul Chamberland, Dirigeant Principal de l’Information & Vice-recteur associé, Service des TI.
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Dear members of the McGill community,
Have you spotted these clues in your McGill email?
Attackers, scammers, marketers: these days they’re all taking advantage of AI to generate polished, typo-free content. Figuring out if an email is legitimate has definitely become more challenging. But when you access your McGill email through Microsoft Outlook, you benefit from several extra features that help protect you from phishing.
Keep an eye out for: phishing safety tips
Learn how to use Copilot AI module now on myCourses
Microsoft Copilot is a generative AI tool that can help you write texts, generate images, translate texts into other languages, and much more. Learn how to access this powerful tool and use its main features with our self-paced introductory online module on myCourses. Through hands-on exercises and real-world scenarios, as well as a discussion of ethical AI practices, you’ll be well-equipped to use Copilot productively and responsibly.
Microsoft 365 license deactivation warnings
IT Services recently migrated many Webex softphone users to Teams Phone.
As a result, users may have received a message from Microsoft stating their license will be deactivated soon. (See screenshot above.) It is a legitimate message from Microsoft.
Do not use Read.AI for McGill purposes
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We have received reports of a Read.AI bot attending or attempting to attend online meetings organized by McGill faculty and staff. The bot uses generative AI to create a text summarizing a meeting’s discussions and decisions; it then shares a link to that document with all participants.
The McGill Classroom A/V Instructions application is getting a makeover and a new home!
The Classroom A/V Instructions application is moving to the Browse Classrooms widget on the McGill IT Support website on December 13th, 2024.
Staff Directory decommissioned – Staff to update/review Workday information
As of January 31, 2025, McGill IT Services has decommissioned the McGill Staff Directory. This initiative aims to streamline processes, improve security against phishing attacks, and replace outdated technology.
Updates to MyCreds™: Enhanced eTranscript and document Sharing for students!
We’re excited to share new features to MyCredsTM, the platform accessed through the ES Services (Enrolment Services eStore & MyCredsTM) in Minerva, that allows students to securely share documents such as electronic transcripts, custom letters, documents, and forms.
Teams Phone replacing Webex softphone
We are transitioning Webex softphone users to Teams Phone throughout December. Our IT team will contact individual users to provide specific timelines.
The benefits of switching to Teams Phone include:
Reduced costs
Same calling functionality as Webex (internal and external calling)
Keeping existing phone numbers
RESOLVED: Microsoft Teams Phone Issue: Outbound External PSTN Calls Unavailable
We are currently experiencing an issue where outbound external calls from Microsoft Teams phone are not functioning. Our team is actively investigating the cause. Incoming calls and internal Teams calls are not impacted at this time.
