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Enforced Windows system updates

On February 1, 2020, IT Services will begin enforcing restarts for all IT-managed Windows systems with pending updates. 

Published: 20 Jan 2021

Phishing scam: "Subject: Raw Materials"

There is a phishing email targeting the McGill community, from "xxxxx [at] est.ups.edu.ec" with the subject "FW: Raw Materials". The email asks the recipient to click on a fraudulent link "Check New".

Published: 18 Jan 2021

Skype for Business service end of life – switch to MS Teams

Support for Skype for Business will be ending by summer 2021. For communications with McGill parties, including text messaging, audio and video calls, virtual meetings and filesharing, we recommend using Microsoft Teams.

For anyone currently using Skype for Business to make phone calls, we will soon be announcing plans for a new softphone solution. Stay tuned for further announcements in the coming weeks.

Published: 13 Jan 2021

Phishing scam: "Busy"

There is a phishing email targeting the McGill community, from "chieffexecutivemanager [at] gmail.com" with the subject "Busy".  The example we received says, "Are you free to handle a task now?

Published: 13 Jan 2021

Gift card phishing scam: "Can you do me a favor?"

What is the gift card scam?

You may receive an email that looks like it comes from one of your coworkers,  saying something like: "Can you do me a favor?" 

If you reply, the next email asks you to purchase a gift card on their behalf. The message may say they need the card immediately, but they are too busy to do it, and they will pay you back as soon as possible.

These emails are not legitimate. They are being sent by malicious entities who are impersonating people in your contacts list to gain your trust and exploit you. These kinds of fraudulent emails, known as "phishing", attempt to gain your trust in order to access your personal and/or credit card information, or to get money (in the form of gift cards).

DO NOT click any links or reply to such messages. Delete these emails immediately!

Published: 13 Jan 2021

IT Services Webinar

New to McGill? IT Services have much to offer! Get an overview of many of the services available to you as a new member of our McGill community by checking out this webinar (from last Fall’s virtual orientation event). Our IT experts walk you through many of the important services you may seek throughout your journey at McGill. 

Published: 8 Jan 2021

Flash player end of life December 31, 2020

Adobe has been announcing the end of support for Flash since 2017. As of December 31, 2020, Adobe will no longer distribute the Flash Player; no updates or security patches will be issued, and Flash will not be supported on web browsers. The company recommends that all users uninstall Flash Player before the EOL date. See the official announcement from Adobe.

Published: 7 Dec 2020

Bitcoin extortion email scam - contact IT Service Desk

Watch out for emails that claim they have stolen your password and hacked into your your computer to "watch" you and record your data. They typically threaten to send videos of you watching porn to your contacts unless you "pay up" by transferring bitcoin into an account. You can view an example below.

If you receive such an email, please...

Published: 24 Nov 2020

Sustainable search engine: Plant trees while learning and working remotely

As part of McGill’s responsibility to address the urgency of climate change, the Office of Sustainability and IT Services have collaborated to bring Ecosia, a search engine that plants trees, to McGill. We encourage students, staff, faculty and alumni to install the Ecosia extension to contribute to reforestation initiatives across the globe.

Published: 12 Nov 2020

UPDATE: Brand new fleet of uPrint machines 80 % deployed

We are happy to announce that 80% of uPrint machines have been replaced by new Xerox Altalink color printers. The remaining 20 % of these machines will be replaced in May 2021.

Read about uPrint campus printing in the IT Knowledge Base.

Original message posted September 8, 2020

Published: 11 Nov 2020

New fall photo on McGill signin page

We have changed up the photo on the McGill signin page... here's hoping for another few weeks of autumn!

Published: 9 Nov 2020

Increased cybersecurity incidents – resources to help you stay safe and informed

In the wake of numerous cybersecurity incidents affecting public organizations and close partners to McGill University, IT services encourages you to learn more about ransomware and how to protect against it:

Published: 2 Nov 2020

myCourses now supports two-factor authentication (2FA)

Starting on November 1st, 2020,  myCourses Learning Management System will support two-factor authentication (2FA), the security standard for authentication across universities and business sectors.

Published: 28 Oct 2020

SPSS now available to students for home use

SPSS statistics software is now available for students to download and install on their personal computers!

 SPSS has always been available to faculty and staff members, and was previously only available to students in computer labs on campus.

The expansion of our license to include home use by students is especially welcome as we are all working and studying remotely. SPSS may not be used for commercial purposes.

Published: 2 Oct 2020

IT Projects delivered over summer 2020

Find out what you may have missed...

Despite working from home, IT Services has proven we can be just as productive, if not more! Since April 2020, we have released over 25 new and updated services. Some were driven by the need to quickly ramp up for remote learning and collaboration, while others were scheduled long before COVID-19 and social distancing came into our lives.

Published: 1 Oct 2020

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