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Year in Review 2020

Highlights of the work that we accomplished with and for the McGill community in this unprecedented time.

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2FA required in 2021

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Cybersecurity tools and resources

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Fall 2020 statistics

The Fall 2020 semester was one of our busiest ever!  Here is an overview of some of our efforts this semester as we continue to support the McGill community while they study, teach, and work remotely.

34,000McGill accounts with 2FA
2,500Average daily VPN connections

 

22,128Service Desk calls received
123,023MS Teams meetings

 

68,486Lecture recording downloads
20,835Most viewed knowledge article: *About: Virtual Private Network (VPN)

 

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Working remotely

Virtual private network (VPN)

Two-factor authentication (2FA)

Outlook on the web (Office 365)

Change or reset my McGill password

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