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Announcing McGill's Telephone Evolution Project

We're replacing McGill's legacy phone system with a modern, flexible solution.  Find out about the new Webex softphone solution.

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Winter 2021 statistics

Winter 2021 was another semester driven by virtual work and study. Here is an overview of some of our IT efforts this semester as we continue to support the McGill community while they study, teach, and work remotely.

46,585

McGill accounts with 2FA


(12,585 more than last semester)

30

IT projects in progress 

 

CLICK HERE to discover our projects

40-50%

Spam emails blocked

 

(out of an average of 1.2 million emails received per day)

14,786

Service Desk calls received


(6, 826 less than Winter 2020)

138,957

MS Teams meetings


(15,934 more than last semester)

 

180,178 

IT website views

 

Most viewed page: Stay Safe Online/Password Reset

30,967

Lecture recording users


(14,427 more than Winter 2020)

13,985

Top knowledge article views:

 

Two-factor authentication (2FA): Setup Instructions

23

Public classrooms revamped with new AV technology 

 

(13 rooms more than last semester)

 

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