Winter 2021 statistics
Winter 2021 was another semester driven by virtual work and study. Here is an overview of some of our IT efforts this semester as we continue to support the McGill community while they study, teach, and work remotely.
McGill accounts with 2FA
(12,585 more than last semester)
IT projects in progress
Spam emails blocked
(out of an average of 1.2 million emails received per day)
Service Desk calls received
(6, 826 less than Winter 2020)
MS Teams meetings
(15,934 more than last semester)
IT website views
Most viewed page: Stay Safe Online/Password Reset
Lecture recording users
(14,427 more than Winter 2020)
Top knowledge article views:
Two-factor authentication (2FA): Setup Instructions
Public classrooms revamped with new AV technology
(13 rooms more than last semester)
Announcements & alerts
Continuing update: Network slowdown
Published: 3 Sep 2021
CONTEST EXTENSION: Welcome to campus - IT Prize Giveaway and IT Virtual Student Fair (recording)
Published: 2 Sep 2021
Returning to campus with 2FA: I changed my mobile device and/or number
Published: 27 Aug 2021
IT Support site new feature: live chat!
Published: 26 Aug 2021
New Teams meeting recordings saved in OneDrive / SharePoint as of August 16, 2021
Published: 9 Aug 2021
Scheduled Maintenance
New URL to access myProgress
Published: 18 Jun 2021
