Come Tech With Us! Meet IT Services
Think techies don’t speak your language? Think again! McGill IT Services invites you to come meet our team – and ask us anything! Enjoy free food, priceless advice about the technology in your life, and the chance to win prizes – all day. Come tech with us!
When: Wednesday, March 20 from 10 am to 3 pm
Where: 688 Sherbrooke St. West, Main Lobby & Room 110
Voting is open for Data Privacy Meme Contest
Choose your favorite data privacy meme!We have selected a short list of six memes from the submissions made by McGill students, faculty and staff.
Now it's your turn to rate them and choose a winner.
New D2 search feature
D2 is a web-based document management solution used at McGill for storing institutional data, such as project documents, briefs, proposals, etc.
We have just added a new Public Search feature, which allows for greater precision when searching for content throughout D2.
How does the search feature work?1) From the Search tab in D2, click Public Searches > Spaces
UPDATE: VPN downtime cancelled on March 18, 2019 - no interruption to service
UPDATE: Please be advised that the VPN downtime planned for Monday, March 18 has been cancelled. Users will not be affected by VPN downtime on this date.
Google Chrome: Vulnerability discovered; users advised to update to latest version
A vulnerability has recently been discovered in Google Chrome, which could allow attackers to remotely take control of users’ computers. If you use the Google Chrome browser, you are strongly advised to update to the latest version. For instructions on how to do so, visit Google’s support page Update Google Chrome.
New Banner INB sign-in procedure
As of Wednesday, February 27th, we began phasing in the new sign-in procedure to log on to Banner INB. The reason for the change was to add an extra layer of security to the Banner system.
You will continue accessing Banner INB by clicking the blue key icon from the Banner website (mcgill.ca/inb):
RESOLVED: Email currently unavailable
Resolved: Email services are now available.
Original message, February 28: We are currently experiencing problems with email service. Email (including Outlook Web Access) is inaccessible for staff and students.
We are investigating the problem and apologize for this inconvenience.
Opt-in required for McGill’s SMS automated notification service
McGill’s SMS automated notification service allows the University to quickly send text messages to staff, faculty and students during time-sensitive situations.
Due to a system error that occurred over the weekend, McGill staff and faculty are required to re-opt in to receive future emergency SMS messages. Students were not affected by the issue.
RESOLVED: myMcGill portal unavailable
Update: The portal is now available once again. Thank you for your patience.
Original announcement: The myMcGill portal will be unavailable due to maintenance activities on February 26, 2019, from 10:20 am to 11:30 am. We apologize for any inconvenience this may cause you.
RESOLVED: Minerva Unavailable
Update: Minerva is back up and running normally.
Original announcement: Minerva is currently unavailable. We are working on the issue and hope to resolve it as quickly as possible.
We apologize for the inconvenience and thank you for your patience.
IT Services
RESOLVED: Electronic payment service experiencing issues
Update: The issue affecting McGill’s electronic payment service is now resolved.
Original message: McGill’s electronic payment service is currently experiencing issues. Students, alumni, and applicants may encounter difficulties in making payments.
IT Services is working to resolve the issue. We apologize for the inconvenience.
RESOLVED: Wireless network connectivity issues at 680 Sherbrooke, McIntyre, and Life Sciences
RESOLVED: The issues affecting wireless connectivity in several buildings have been resolved.
Original message: Users have reported wireless connectivity issues in the following buildings:
680 Sherbrooke W. McIntyre Medical Building Life Sciences ComplexIT Services is working to resolve the issue. We apologize for the inconvenience.
RESOLVED: Network connectivity issues throughout McGill
RESOLVED: The issue affecting network connectivity has been resolved.
Original message, published February 14: McGill is currently experiencing network connectivity issues. IT Services is working to resolve the issue. We apologize for the inconvenience.
RESOLVED: Wired network connectivity issues in several buildings due to power outage
The issue affecting wired connectivity has been resolved.
Original message:
A power outage is currently affecting wired network connectivity in buildings around the University-Milton area, including:
Rutherford Physics Wilson Birks James Administration WongIT Services is working to resolve the issue. We apologize for the inconvenience.
Coming soon – A new two-step sign-in to the Banner system!
Additional security will soon be added to the Banner system requiring a two-step sign-in, using your McGill username, and then your Banner User ID. This will not change how you use Banner once you are signed in; Banner administrative tasks and functions remain the same.
Banner users will receive an email with more detailed instructions along with the go-live date.
