New lock screen image on McGill-managed computers
French follows...
We are excited to announce a new look coming to the Windows lock screen on computers managed by IT Customer Services (ICS).
Phishing scam: McGill Notice, Action Required
A phishing email is circulating among the McGill community. See details below. If you receive it, please do not interact with it.
If you already clicked on a link or submitted personal information (including your McGill password):
(closed) Fujifilm hybrid camera - Student Digital Experience Survey
The Student Digital Experience Survey is now closed. Thank you to everyone who entered! The winner will be contacted before October 11, 2024.
Changes to IT Services equipment loans – What you need to know.
McGill’s IT Services equipment loans will be reduced to better reflect current needs and available resources. Starting August 18, 2025, only a limited selection of commonly borrowed equipment will remain available: laptops and wireless microphones.
This initiative supports efforts to optimize resources and modernize services in line with Horizon McGill.
Report suspicious emails from your McGill Inbox
You can quickly report a suspicious email using the Report Junk or Report Phishing buttons available in Microsoft Outlook, whether you’re using the desktop app, mobile app, or Outlook on the web.
Service Alert Update: Minerva intermittent access issues have been resolved
Update - Thursday, August 14, 2025 - Afternoon:
Staff and students can now access Minerva without any issues.
Original announcement:
Staff and students may currently experience difficulties accessing Minerva. Our IT Services team is actively working to resolve the issue. We appreciate your patience and will provide updates as soon as possible.
Update concerning Workday and data security
Workday has informed us of a phishing campaign that targeted many large organizations, including Workday. This led to unauthorized access to one of their third-party platforms, Workday’s Customer Relationship Management (CRM) software. There is no indication that McGill employees’ personal information and HR related information stored in McGill's Workday system were accessed during this incident.
Some users may be unable to browse the web from home
Some users are currently unable to browse the web from home. The IT team is actively investigating the issue and working to restore normal service as quickly as possible.
If you are affected, please contact the IT Service Desk for assistance.
Updates will be shared as they become available. We appreciate your understanding.
The brand new “It Takes All of Us” course completion Award!
Starting July 29th, 2025 , you will receive an award when you complete the “It Takes All of Us” course” in myCourses.
More information
The IT statistics and project dashboard are now available!
Français ci-dessous
IT Services strives to create seamless and engaging digital experiences for the McGill community. We implement solutions, upgrades, and security enhancements that enable productivity, efficiency, and continued success for our staff and students.
Ban of DeepSeek on McGill devices / Interdiction d'utilisation de DeepSeek sur les appareils de McGill
This message is published on behalf of Paul Chamberland, Chief Information Officer & Associate Vice-Principal IT Services. / Ce message publié au nom de Paul Chamberland, Dirigeant Principal de l’Information & Vice-recteur associé, Service des TI.
Le français suit.
Dear members of the McGill community,
Have you spotted these clues in your McGill email?
Attackers, scammers, marketers: these days they’re all taking advantage of AI to generate polished, typo-free content. Figuring out if an email is legitimate has definitely become more challenging. But when you access your McGill email through Microsoft Outlook, you benefit from several extra features that help protect you from phishing.
Keep an eye out for: phishing safety tips
Learn how to use Copilot AI module now on myCourses
Microsoft Copilot is a generative AI tool that can help you write texts, generate images, translate texts into other languages, and much more. Learn how to access this powerful tool and use its main features with our self-paced introductory online module on myCourses. Through hands-on exercises and real-world scenarios, as well as a discussion of ethical AI practices, you’ll be well-equipped to use Copilot productively and responsibly.
Microsoft 365 license deactivation warnings
IT Services recently migrated many Webex softphone users to Teams Phone.
As a result, users may have received a message from Microsoft stating their license will be deactivated soon. (See screenshot above.) It is a legitimate message from Microsoft.
Do not use Read.AI for McGill purposes
La version française suit.
We have received reports of a Read.AI bot attending or attempting to attend online meetings organized by McGill faculty and staff. The bot uses generative AI to create a text summarizing a meeting’s discussions and decisions; it then shares a link to that document with all participants.
