About our 2020-25 strategic plan

The 2020-25 ITS Strategic Plan was endorsed by McGill's Board of Governors in May 2020.  Our strategic plan is aligned with the Principal's Priorities, the Strategic Academic Plan and the Strategic Research Plan.

View the 2020-25 ITS Strategic Plan 

The ITS Strategic Plan vision aims to enable collaboration, deliver a seamless, unified digital experience promoting knowledge sharing and process efficiency, while ensuring the University is cybersecure and contributing to McGill University’s sustainability agenda. 

The Strategic Plan vision is founded on four guiding principles:

  1. Unified digital experience
  2. Operational efficiency
  3. Strategic decision making
  4. Sustainability and security

Primary Business Drivers and Focus Areas for the 5-year plan

To classify and prioritize our strategic initiatives, we identify Primary Business Drivers that guide the objectives for each solution delivered:

  • Customer Satisfaction 
  • Cost Optimization 
  • Revenue Generation
  • Risk Mitigation
  • Regulatory Compliance

From there, we focus on the following four key areas to help McGill achieve its strategic objectives:

  • The Digital Strategy
  • Foundational
  • Data and Analytics
  • Trends and Opportunities

To learn more about our strategic planning process, visit https://www.mcgill.ca/it/it-governance/strategic-planning.

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