McGill.CA / IT Services

Fall 2025 statistics

Here is an overview of some of the ways we proudly continued to support the McGill community as we study, teach, and work. All stats are for Sept.-Nov. 2025 unless indicated otherwise.

IT Service Desk interactions (calls, emails, chats, etc.): 36,011 Includes 2,869 Virtual Agent chats

Visit the IT Support site

Number of emails received by the McGill system daily: ~1 million

Learn more about email for students, faculty, staff, and affiliates.

Incoming data into the McGill network: ~11.7 PB (One PB is a million GB.)

Learn more about data

MS Teams chat messages: ~50,000 Average per day

Learn more about Teams

IT projects currently in progress: 8

Learn about our current projects

Lecture recordings available: 10,432

LRS for: instructors | students

Emails blocked as spam: ~31%

Learn more about cybersecurity

Knowledge Base article views: 185,228

Go to the McGill IT Knowledge Base

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