McGill.CA / IT Services

Winter 2026 statistics

Here is an overview of some of the ways we proudly continued to support the McGill community as we study, teach, and work. All stats are for Jan.-May 2026 unless indicated otherwise.

IT Service Desk interactions (calls, emails, chats, etc.): 23,167 Includes 2,494 Virtual Agent chats

Visit the IT Support site

Number of emails received by the McGill system daily: ~1.2 million

Learn more about email for students, faculty, staff, and affiliates.

IT projects currently in progress: 10

Learn about our current projects

MS Teams chat messages: ~56,000 Average per day

Learn more about Teams

MS Teams meetings: 138,459

Learn more about Teams

Lecture recordings available: 9,255

LRS for: instructors | students

Emails blocked as spam: ~13%

Learn more about cybersecurity

Knowledge Base article views: 278,431

Go to the McGill IT Knowledge Base

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