To achieve the usability goals we set for our new ServiceNow service catalogue, we knew we needed to answer a key question, "How does our audience understand the services we provide?"...
The holidays are upon us again…. giving, buying, travelling … and paying for it online, more and more. That’s what cybercriminals love. But you know better… this year you won’t be fooled,...
It sounds like tech jargon, but you’re probably more familiar with the concept than you think. SaaS is a delivery model used with most apps on your mobile devices and home computers. McGill also...
With the rise of phishing, brute force attacks, online scams and more sophisticated technologies to help hackers decode passwords and break into accounts, initiatives like Cybersecurity Awareness...
The IT Services tent was present on lower campus during the first few weeks of Fall term, both on our own and as part of McGill Safety Week. We are collaborating with the Faculty of Dentistry, for...
