Service spotlights

IT Services Accessibility Considerations

8 Jun 2021

Sometime ago I had the opportunity to train a former McGill Ph.D. alumnus and employee. I was teaching him how to use the McGill Web Management System (WMS) and what was impressive about this is...

Online Training Best Practices - MS Teams & Webex

7 Jan 2021

In April 2020, as the University migrated many services to an online setting, our IT Training Team embarked on a new adventure - delivering courses online via two IT Services: Microsoft Teams and...

New Microsoft 365 feature: Cortana daily “Briefing” email

4 Dec 2020

Want a little help managing actionable tasks and finding time in your schedule to get work done? Microsoft 365 is offering a new and secure service called the Cortana daily “Briefing” email to help...

Remote learning at McGill using Zoom: Worldwide student access

2 Sep 2020

Zoom is a web conferencing tool. In the context of remote teaching and learning at McGill, it enables instructors and students to easily convene in online sessions, chat with or without video...

Get ready for a new IT Support experience

11 May 2020

Get ready for a new, customized IT support experience -- one integrated site, where you can find information and how-to instructions, make requests for standard IT services, get help when you have...

IT Services Year in Review 2019

21 Feb 2020

The 2019 IT Services Annual Report is here! Read the message from the CIO and highlights of the projects we delivered to the McGill community.

Guest WiFi at McGill

30 Apr 2019

We all have data plans for our wireless devices, but increasingly we expect to have access to the web when we are on the go – at the mall, the airport, or while sipping a cappuccino at the local...

IT Services Year in Review 2018

13 Mar 2019

We are pleased to share our first ever IT Annual Report, highlighting the work that we accomplished in 2018 with and for the McGill community....

Software as a Service (SaaS) at McGill

11 Dec 2018

It sounds like tech jargon, but you’re probably more familiar with the concept than you think. SaaS is a delivery model used with most apps on your mobile devices and home computers. McGill also...

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